Everyone was friendly and professional.However I had left a message a week ago and also with the A1 chat thing nd no one got back. I called the next week and got a real person
Anonymous
•
Aug 7, 2026
1.0/5
1.0/5
The problem still exists and my warranty is running out. I called to speak with my advisor and left a message, with no return call.
Anonymous
•
Jul 24, 2026
5.0/5
5.0/5
Everything went smoothly at Nalley BMW and Jorgé Morchio was a great service provider that helped me out with everything and I would like to give him a special thanks
Anonymous
•
May 14, 2026
5.0/5
5.0/5
Desmond and the team was great! They took the time to answer my questions and make sure I understood the service my car needed!❤️
Anonymous
•
Apr 28, 2026
5.0/5
5.0/5
I always have a great experience with BMW. Elias is also the greatest!
Anonymous
•
Apr 9, 2026
5.0/5
5.0/5
Still good after all these years
Anonymous
•
Mar 6, 2026
5.0/5
5.0/5
Taken care of with care by Desmond my Tech and the valet team. Unfortunately one of the concerns I had about my car was not solved and caused an issue while traveling. I will send the video to my tech. Thank you
Anonymous
•
Feb 25, 2026
5.0/5
5.0/5
Erick is a master at pleasantly distracting you while you spend the $$. Kind of like that one nurse who calmly talks you through the minor discomfort 😉 Looking forward to working with him again!
Anonymous
•
Oct 30, 2025
5.0/5
5.0/5
It was actually the Nalley Acura service center and things went smoothly
Everyone was friendly and professional.However I had left a message a week ago and also with the A1 chat thing nd no one got back. I called the next week and got a real person
Anonymous
•
Aug 7, 2026
1.0/5
1.0/5
The problem still exists and my warranty is running out. I called to speak with my advisor and left a message, with no return call.
Anonymous
•
Jul 24, 2026
5.0/5
5.0/5
Everything went smoothly at Nalley BMW and Jorgé Morchio was a great service provider that helped me out with everything and I would like to give him a special thanks
Anonymous
•
May 14, 2026
5.0/5
5.0/5
Desmond and the team was great! They took the time to answer my questions and make sure I understood the service my car needed!❤️
Anonymous
•
Apr 28, 2026
5.0/5
5.0/5
I always have a great experience with BMW. Elias is also the greatest!
Anonymous
•
Apr 9, 2026
5.0/5
5.0/5
Still good after all these years
Anonymous
•
Mar 6, 2026
5.0/5
5.0/5
Taken care of with care by Desmond my Tech and the valet team. Unfortunately one of the concerns I had about my car was not solved and caused an issue while traveling. I will send the video to my tech. Thank you
Anonymous
•
Feb 25, 2026
5.0/5
5.0/5
Erick is a master at pleasantly distracting you while you spend the $$. Kind of like that one nurse who calmly talks you through the minor discomfort 😉 Looking forward to working with him again!
Anonymous
•
Oct 30, 2025
5.0/5
5.0/5
It was actually the Nalley Acura service center and things went smoothly