Nalley BMW Service Center
4.6/5
4.6 /5
55 Verified Reviews
1606 Church St, Decatur, GA 30033, US
(770) 628-5694
55 Verified Reviews
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1.0/5
1.0 /5
I had a 9:30 appointment for an oil change. I did not leave there until almost 1:00.Don’t waste time waiting on the car to be washed, honestly couldn’t tell it had been washed.My last service at Nalley included tires and a front end alignment…I had to make another appointment/repeat visit because the car was still out of alignment after being there for 4 hrs.

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3.0/5
3.0 /5
Easy in and out. However, I was surprised that my car was not washed. Also no travel accommodations to and from the service center. So about an hour time I had to travel each way

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5.0/5
5.0 /5
Good

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5.0/5
5.0 /5
No complaints everything was great

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5.0/5
5.0 /5
Anthony was very professional and knowledgeable. He explained everything to me and I felt very comfortable. He's awesome and also tge mechanic explained the process to me.

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5.0/5
5.0 /5
Great experience! Short wait timeDesmond is amazing great customer service.Greeter was very prompt

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5.0/5
5.0 /5
My advisor was honest and acknowledge that a service was just done and I shouldn't be having any problems. He was to save me money on my service

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5.0/5
5.0 /5
Good service. No long wait

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5.0/5
5.0 /5
Military

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5.0/5
5.0 /5
I was kept informed of how my service was progressing. I was offered a ride home and a return ride since it was more time consuming than anticipated.