As Always…excellent customer service… the gentleman who checked me in was very polite and helpful.Elias Sequeria was my service advisor. He was very informative and knowledgeable. He stayed in contact about my appointment and very prompt service.
Anonymous
•
Aug 17, 2026
5.0/5
5.0/5
Bryson was super helpful!
Anonymous
•
Aug 10, 2026
5.0/5
5.0/5
Everyone was friendly and professional.However I had left a message a week ago and also with the A1 chat thing nd no one got back. I called the next week and got a real person
Anonymous
•
Aug 7, 2026
1.0/5
1.0/5
The problem still exists and my warranty is running out. I called to speak with my advisor and left a message, with no return call.
Anonymous
•
Jul 24, 2026
5.0/5
5.0/5
Everything went smoothly at Nalley BMW and Jorgé Morchio was a great service provider that helped me out with everything and I would like to give him a special thanks
Anonymous
•
May 14, 2026
5.0/5
5.0/5
Desmond and the team was great! They took the time to answer my questions and make sure I understood the service my car needed!❤️
Anonymous
•
Apr 28, 2026
5.0/5
5.0/5
I always have a great experience with BMW. Elias is also the greatest!
Anonymous
•
Apr 9, 2026
5.0/5
5.0/5
Still good after all these years
Anonymous
•
Mar 6, 2026
5.0/5
5.0/5
Taken care of with care by Desmond my Tech and the valet team. Unfortunately one of the concerns I had about my car was not solved and caused an issue while traveling. I will send the video to my tech. Thank you
Anonymous
•
Feb 25, 2026
5.0/5
5.0/5
Erick is a master at pleasantly distracting you while you spend the $$. Kind of like that one nurse who calmly talks you through the minor discomfort 😉 Looking forward to working with him again!
As Always…excellent customer service… the gentleman who checked me in was very polite and helpful.Elias Sequeria was my service advisor. He was very informative and knowledgeable. He stayed in contact about my appointment and very prompt service.
Anonymous
•
Aug 17, 2026
5.0/5
5.0/5
Bryson was super helpful!
Anonymous
•
Aug 10, 2026
5.0/5
5.0/5
Everyone was friendly and professional.However I had left a message a week ago and also with the A1 chat thing nd no one got back. I called the next week and got a real person
Anonymous
•
Aug 7, 2026
1.0/5
1.0/5
The problem still exists and my warranty is running out. I called to speak with my advisor and left a message, with no return call.
Anonymous
•
Jul 24, 2026
5.0/5
5.0/5
Everything went smoothly at Nalley BMW and Jorgé Morchio was a great service provider that helped me out with everything and I would like to give him a special thanks
Anonymous
•
May 14, 2026
5.0/5
5.0/5
Desmond and the team was great! They took the time to answer my questions and make sure I understood the service my car needed!❤️
Anonymous
•
Apr 28, 2026
5.0/5
5.0/5
I always have a great experience with BMW. Elias is also the greatest!
Anonymous
•
Apr 9, 2026
5.0/5
5.0/5
Still good after all these years
Anonymous
•
Mar 6, 2026
5.0/5
5.0/5
Taken care of with care by Desmond my Tech and the valet team. Unfortunately one of the concerns I had about my car was not solved and caused an issue while traveling. I will send the video to my tech. Thank you
Anonymous
•
Feb 25, 2026
5.0/5
5.0/5
Erick is a master at pleasantly distracting you while you spend the $$. Kind of like that one nurse who calmly talks you through the minor discomfort 😉 Looking forward to working with him again!