I came to Honda to get my a/c looked at due to it blowing hot and I recently discovered a recall or extended warranty for the issues I was having. I would like to say Donna King the receptionist was top tier with her communication and service. She went above and beyond on explaining how my appt would go and what would be covered, and what additional fees would remain. It was hassle to get in touch with a Honda closer to me so her promptly efficient service with scheduling my appointment it was truly appreciated. My technician advisor Lee Goin was great as well, he communicated accurately on how long the service would take and educated me on what exactly would be done.

Very good

Excellent customer serviceI was there for a recall on my carI was in and out in no time

Thank you.

For the first time ever, I received a rental car for servicing my vehicles and I really appreciate the help from offering the rental service. It helped make my life easier for those 2 days. Thanks Mr. Tutt and Nalley Honda!

Tech service me shortly after arriving for my appointment no issues

DeAndre is very helpful and efficient

De’Andre was fantastic to work with and went above and beyond in helping us manage a difficult situation while we were in town on vacation and needed emergency work done on our van.

Great

I attempted to have my oil changed, but I was told the oil pan plug could not be removed. I would likely need a new oil pan at a cost of nearly $1200. Nalley has done all of my recent oil changes, but they hold no responsibility for the plug or problems removing it.My car was running perfectly fine when I went in for service. They topped off my fluids and reset the system. The next day the cars check engine light began flashing, and the engine wildly vibrating. They took no responsibility for the condition and only offered to diagnose the problem for $270.I now have major problems with my car and Honda wants to assume no responsibility for their actions.