The agent I worked with, A'Darius, was great! He was very personable and welcoming. The finance agent Jo and Jeff were very memorable. Just a little feedback: find something for clients to do during the waiting process, which can be the longest process. Maybe games or T.V. while waiting. Also if any request a client makes will change the loan, APR rating, or any change, keep the client up to date along the process. All changes need to be communicated so client is aware. Also even though process can be routine for the sales team, make sure checks and balances of paperwork is done before letting client leave. Receiving a call that payment not received can cause unnecessary worry.
Anonymous
•
May 29, 2024
5.0/5
5.0/5
Always great
Anonymous
•
May 28, 2024
5.0/5
5.0/5
Friendly courteous service
Anonymous
•
May 28, 2024
5.0/5
5.0/5
Greeted professionally and immediately. Work completed timely and efficiently.
Anonymous
•
May 28, 2024
4.0/5
4.0/5
Comfortable
Anonymous
•
May 27, 2024
5.0/5
5.0/5
Eric was very professional and personable. Will definitely schedule with him for my next visit Isaiah in the parts department was so kind and funny and knows how to treat customers.
Anonymous
•
May 27, 2024
5.0/5
5.0/5
Great experience. The service adviser was very communicative.
Anonymous
•
May 27, 2024
5.0/5
5.0/5
Very pleasant,knowledgeable and experienced saleman!
The agent I worked with, A'Darius, was great! He was very personable and welcoming. The finance agent Jo and Jeff were very memorable. Just a little feedback: find something for clients to do during the waiting process, which can be the longest process. Maybe games or T.V. while waiting. Also if any request a client makes will change the loan, APR rating, or any change, keep the client up to date along the process. All changes need to be communicated so client is aware. Also even though process can be routine for the sales team, make sure checks and balances of paperwork is done before letting client leave. Receiving a call that payment not received can cause unnecessary worry.
Anonymous
•
May 29, 2024
5.0/5
5.0/5
Always great
Anonymous
•
May 28, 2024
5.0/5
5.0/5
Friendly courteous service
Anonymous
•
May 28, 2024
5.0/5
5.0/5
Greeted professionally and immediately. Work completed timely and efficiently.
Anonymous
•
May 28, 2024
4.0/5
4.0/5
Comfortable
Anonymous
•
May 27, 2024
5.0/5
5.0/5
Eric was very professional and personable. Will definitely schedule with him for my next visit Isaiah in the parts department was so kind and funny and knows how to treat customers.
Anonymous
•
May 27, 2024
5.0/5
5.0/5
Great experience. The service adviser was very communicative.
Anonymous
•
May 27, 2024
5.0/5
5.0/5
Very pleasant,knowledgeable and experienced saleman!