I had a nail in my tire. Staff always professional and efficient.
Glenda
•
Jun 23, 2020
5.0/5
5.0/5
Excellent service! Great experience! Karim was my service advisor! He was extremely nice!
Davina
•
Jun 23, 2020
4.0/5
4.0/5
Marty was professional, it seems like with the virus going on a lot of companies are behind. Overall I’m satisfied with the service provided at the Union City Honda location
Donna
•
Jun 23, 2020
5.0/5
5.0/5
Easy process
Nicholr
•
Jun 23, 2020
5.0/5
5.0/5
Amazing service person! Quick and efficient!
Nina
•
Jun 22, 2020
5.0/5
5.0/5
Very nice and professional staff and I like the way the waiting area is setup for social distancing.
Royce
•
Jun 22, 2020
5.0/5
5.0/5
Customer service gave me a same day slot for my car, but failed to advise there was a 2-1/2 wait time after I arrived. Mr. Lee advised of how much time it would take and we agreed to reschedule for the the next morning. When I arrived I was taken in and was prepared for what ever time that was needed. The people at the service desk was forthright in what I needed and how long it would take. The customer service rep could have told me up front and saved a wasted trip and I could had everything done in one day instead of two. Customer service needs to know what the service dept can handle before taking an order and causing unnecessary long waits that possibly could have been avoided. The service dept was great.
I had a nail in my tire. Staff always professional and efficient.
Glenda
•
Jun 23, 2020
5.0/5
5.0/5
Excellent service! Great experience! Karim was my service advisor! He was extremely nice!
Davina
•
Jun 23, 2020
4.0/5
4.0/5
Marty was professional, it seems like with the virus going on a lot of companies are behind. Overall I’m satisfied with the service provided at the Union City Honda location
Donna
•
Jun 23, 2020
5.0/5
5.0/5
Easy process
Nicholr
•
Jun 23, 2020
5.0/5
5.0/5
Amazing service person! Quick and efficient!
Nina
•
Jun 22, 2020
5.0/5
5.0/5
Very nice and professional staff and I like the way the waiting area is setup for social distancing.
Royce
•
Jun 22, 2020
5.0/5
5.0/5
Customer service gave me a same day slot for my car, but failed to advise there was a 2-1/2 wait time after I arrived. Mr. Lee advised of how much time it would take and we agreed to reschedule for the the next morning. When I arrived I was taken in and was prepared for what ever time that was needed. The people at the service desk was forthright in what I needed and how long it would take. The customer service rep could have told me up front and saved a wasted trip and I could had everything done in one day instead of two. Customer service needs to know what the service dept can handle before taking an order and causing unnecessary long waits that possibly could have been avoided. The service dept was great.