Mr. Lee was very professional immediately when I pull up for service. The second thing he did was open the door and said Good Morning - how are you doing. He asked me did I have an appointment I replied no and he said We are here to help. He continues to said , How can we help you today. I said only an oil change. Few minutes later , He in waiting area were customer sits and ask me to come back out to discuss multiple but importance of getting my time change done soon. I said I have heard that often but not ready now because it's almost first of the month. He suggested this is a great car be it won't do you any good if you don't have a motor after time change breaks. No mechanic have never explained it never like can do. Immediately I had a change of heart. I did. He work with my with the price. He even subjecte a rental car if I needed to take care some business until they finish My car. Of course I took him up on that offered less than 2 hours later he call to inform me my car was finish. Everything that he said and stated was true and accurate even do to the dollars and cents. Amazing service October 31, 2019. I didn't get Trick it was A great Treat. Thanks Mr. Lee. I didn't give reviews because it's always something they add in or take away but the service I got yesterday. It's over the overall scale. PERFECT thank you again Mr. Lee
Sherry
•
Nov 1, 2019
5.0/5
5.0/5
I trust Skylar with recommendations for my car service. He always takes good care of me regarding my service and maintenance repairs
Wendell
•
Nov 1, 2019
5.0/5
5.0/5
Gentleman was very helpful in helping me to get to the right service advisor.Shuttle service was excellent as well. Very positive service experience as usual. I have been a customer since 2001 and the service level continues to be very good!
Ron
•
Nov 1, 2019
5.0/5
5.0/5
Skylar Hyatt, my service advisor, as usual, was excellent in his deportment, efficiency, attention to details, considerateness, and in delivery of results on your product of service. The shock censors were installed on my 2002 Toyota Highlander--and the vehicle runs superbly.
Deloris
•
Nov 1, 2019
5.0/5
5.0/5
I like the service. I took my car there and they fixed the problem. Mr. Marty is an excellent service man.
Caitlin
•
Nov 1, 2019
5.0/5
5.0/5
Lee is great! Wonderful customer service. Willing to put customer first and goes above & beyond.
Deangelo
•
Nov 1, 2019
5.0/5
5.0/5
Very knowledgeable and always professional!
N/a
•
Oct 31, 2019
5.0/5
5.0/5
I m late with this survey, however I have been with Honda every since I purchased the 2012 Honda, also takes it back for every service. I see it as the best for me.
Valerie
•
Oct 31, 2019
5.0/5
5.0/5
Great customer service and team work. Great job! Thanks
Catherine
•
Oct 31, 2019
5.0/5
5.0/5
Alonzo is great to work with and very helpful. I spent at least $3k on my car in the last year and he is always ready to listen and gets my car in and out.
Mr. Lee was very professional immediately when I pull up for service. The second thing he did was open the door and said Good Morning - how are you doing. He asked me did I have an appointment I replied no and he said We are here to help. He continues to said , How can we help you today. I said only an oil change. Few minutes later , He in waiting area were customer sits and ask me to come back out to discuss multiple but importance of getting my time change done soon. I said I have heard that often but not ready now because it's almost first of the month. He suggested this is a great car be it won't do you any good if you don't have a motor after time change breaks. No mechanic have never explained it never like can do. Immediately I had a change of heart. I did. He work with my with the price. He even subjecte a rental car if I needed to take care some business until they finish My car. Of course I took him up on that offered less than 2 hours later he call to inform me my car was finish. Everything that he said and stated was true and accurate even do to the dollars and cents. Amazing service October 31, 2019. I didn't get Trick it was A great Treat. Thanks Mr. Lee. I didn't give reviews because it's always something they add in or take away but the service I got yesterday. It's over the overall scale. PERFECT thank you again Mr. Lee
Sherry
•
Nov 1, 2019
5.0/5
5.0/5
I trust Skylar with recommendations for my car service. He always takes good care of me regarding my service and maintenance repairs
Wendell
•
Nov 1, 2019
5.0/5
5.0/5
Gentleman was very helpful in helping me to get to the right service advisor.Shuttle service was excellent as well. Very positive service experience as usual. I have been a customer since 2001 and the service level continues to be very good!
Ron
•
Nov 1, 2019
5.0/5
5.0/5
Skylar Hyatt, my service advisor, as usual, was excellent in his deportment, efficiency, attention to details, considerateness, and in delivery of results on your product of service. The shock censors were installed on my 2002 Toyota Highlander--and the vehicle runs superbly.
Deloris
•
Nov 1, 2019
5.0/5
5.0/5
I like the service. I took my car there and they fixed the problem. Mr. Marty is an excellent service man.
Caitlin
•
Nov 1, 2019
5.0/5
5.0/5
Lee is great! Wonderful customer service. Willing to put customer first and goes above & beyond.
Deangelo
•
Nov 1, 2019
5.0/5
5.0/5
Very knowledgeable and always professional!
N/a
•
Oct 31, 2019
5.0/5
5.0/5
I m late with this survey, however I have been with Honda every since I purchased the 2012 Honda, also takes it back for every service. I see it as the best for me.
Valerie
•
Oct 31, 2019
5.0/5
5.0/5
Great customer service and team work. Great job! Thanks
Catherine
•
Oct 31, 2019
5.0/5
5.0/5
Alonzo is great to work with and very helpful. I spent at least $3k on my car in the last year and he is always ready to listen and gets my car in and out.