I received a safety recall on my ridge line. Took it in but the service department didn’t seem to know about the recall. I wait about 4 hours to get the news would have to bring back for inspection. I called corporate and told them dealers don’t seem to know about recall. Be out back and was told they didn’t have part and also needed some special tool which has to come from a dealership that has one. Came back again and this time the assistant service manager got into the problem and things started to happen but… I would have to bring back again when they had part. Called corporate about the tool problem and dealers not ready for this which seemed like they failed to plan how to handle this. Got a call to bring back truck and they got the problem taken care of. Personnel were nice and understood my situation but just seemed to take more trips than necessary. Kiddos to the assistant service manager.

Great customer care.

very happy with all sales people my only question is that i cant find the final sales agreement with breakdowns of costs and im not sure if i was given those papers or maybe i left them somewhere in the dealership and would appreciate it if someone could mail me this info

Very great!!

My representative was knowledgeable, patient, thorough and kind, attentive and she smiled and was perfect and polite, patient, prepared and personable. She was an absolute joy to work with. She immediately displayed top notch customer service skills. I would highly recommend her to anyone who needs service. The entire experience was flawless. She has gained my trust and business for the life of my car. Please praise her for me.

Excellent service and assistance from the sales department.

Few recommendations for better customer experience. 1) Improve car wash after service, instead of just water spray, a proper car wash and if possible vacuum would be great. 2) If the Customer could see the car while it is being worked upon would add to the trust of work done.

Great service from Mr. Tutt he was very helpful in explaining all my options

Best experience I’ve ever had buying a car. The sales professional who is the best I’ve ever had.

great and fast