I am ALWAYS pleased with the job they do,I have a Kia forte and I trust them completely with making sure the right things are done for my car 😊 and Mr.Robert Tutt is always going above and beyond to make sure my visits are good, Thank you Mr. Tutt and the Nalley team.😊😊👍
Shirley
•
Jun 5, 2022
5.0/5
5.0/5
We had a unfortunate experience the Thursday before our Pilot was serviced Saturday. We had drive 30 mins ( 1 hour round trip ) on Thursday for the service work that was scheduled days before, to have the service clerk to say they couldn’t work on the car because they were backed up with 4 others still waiting. We understand things like, projects or manpower factors can happen. But also feel like a courtesy call should have been placed seeing it was obvious we couldn’t been served that day. But on Saturday Mr.Lee took us in with open arms when I returned and explained the situation. Mr.Lee was quick, responsive and kept the tabs of communication open while our new 2021 pilot was well taken care of. In summary Mr.Lee took a bad Thursday experience and converted it into a great experience. I will be requesting Mr.Lee on all our future service needs.
Anonymous
•
Jun 4, 2022
5.0/5
5.0/5
My experience was outstanding.. I went in.. told them what I wanted and they got it in as soon as they could
Quisa
•
Jun 4, 2022
5.0/5
5.0/5
Zahir and Roger were extremely helpful! They showed genuine interest in my concerns and answered all of my questions. They were pleasant the entire time and I left feeling like my car was in good hands.
Phyllis
•
Jun 3, 2022
5.0/5
5.0/5
Mr. Tutt was very personable, informative and knowledgeable. My service was completed in a timely fashion.
Anonymous
•
Jun 3, 2022
5.0/5
5.0/5
Malik was very thoughtful and courteous. Never felt rushed or forced into anything. Everything was explained in detail.
Sterling
•
Jun 3, 2022
5.0/5
5.0/5
Great service. In and out in a good time
Anonymous
•
Jun 3, 2022
5.0/5
5.0/5
Staff was helpful and courteous
Jaylin
•
Jun 3, 2022
5.0/5
5.0/5
Tutt was excellent
Alfreda
•
Jun 2, 2022
5.0/5
5.0/5
My service was extra great my advisor name was keeyta Hale she was great and very knowledgeable
I am ALWAYS pleased with the job they do,I have a Kia forte and I trust them completely with making sure the right things are done for my car 😊 and Mr.Robert Tutt is always going above and beyond to make sure my visits are good, Thank you Mr. Tutt and the Nalley team.😊😊👍
Shirley
•
Jun 5, 2022
5.0/5
5.0/5
We had a unfortunate experience the Thursday before our Pilot was serviced Saturday. We had drive 30 mins ( 1 hour round trip ) on Thursday for the service work that was scheduled days before, to have the service clerk to say they couldn’t work on the car because they were backed up with 4 others still waiting. We understand things like, projects or manpower factors can happen. But also feel like a courtesy call should have been placed seeing it was obvious we couldn’t been served that day. But on Saturday Mr.Lee took us in with open arms when I returned and explained the situation. Mr.Lee was quick, responsive and kept the tabs of communication open while our new 2021 pilot was well taken care of. In summary Mr.Lee took a bad Thursday experience and converted it into a great experience. I will be requesting Mr.Lee on all our future service needs.
Anonymous
•
Jun 4, 2022
5.0/5
5.0/5
My experience was outstanding.. I went in.. told them what I wanted and they got it in as soon as they could
Quisa
•
Jun 4, 2022
5.0/5
5.0/5
Zahir and Roger were extremely helpful! They showed genuine interest in my concerns and answered all of my questions. They were pleasant the entire time and I left feeling like my car was in good hands.
Phyllis
•
Jun 3, 2022
5.0/5
5.0/5
Mr. Tutt was very personable, informative and knowledgeable. My service was completed in a timely fashion.
Anonymous
•
Jun 3, 2022
5.0/5
5.0/5
Malik was very thoughtful and courteous. Never felt rushed or forced into anything. Everything was explained in detail.
Sterling
•
Jun 3, 2022
5.0/5
5.0/5
Great service. In and out in a good time
Anonymous
•
Jun 3, 2022
5.0/5
5.0/5
Staff was helpful and courteous
Jaylin
•
Jun 3, 2022
5.0/5
5.0/5
Tutt was excellent
Alfreda
•
Jun 2, 2022
5.0/5
5.0/5
My service was extra great my advisor name was keeyta Hale she was great and very knowledgeable