In and out

Thank you for always providing a great customer experience. Especially during these difficult times. Thank you Nalley Honda!

Mr. Banks was courteous and professional. He answered My questions. Didn't take long and car runs like it did when I first got it

My experience was great. I got there about 10 minutes before my appointment time and was greeted as soon as I pulled in. The Honda service professional was very nice and wrote up my service and informed me it would be an hour to an hour and a half and asked if I would be waiting. I replied yes. He said you can go into our waiting area to wait. My car was ready in about 2 hours and I received a call to let me know it was ready. I am happy with my service and amount I paid for the services. Great job!

Orlando, very professional and attentive to my car needs.

I always deal with Lee Goins when I come in, and he's the BEST. No issues, finished my car ahead of schedule. He's pleasant and professional - a true ambassador for the Nalley brand.

We need more coupons for high service bills

Good

The salesman was super nice and professional. I however which that my vehicle included a CD player. It really sucks that it doesn’t. I’m extremely please with Honda Accord 2021. Thanks 🙏🏿

The Service Tech assigned to me was Lee and he was excellent. The wait time was another issue. I had a 10am reservation for an oil change and tire rotation and when I arrived, a young lady quickly checked me in for Lee because he was temporarily away from his desk. I appreciated her doing that but she advised me that it would take about 1.5 to 2 hours to complete the work because they were very busy. I was surprised to hear that and I had no other choice but to hang out in the waiting room. The Excellent rating I gave was for the staff and not the efficiency of completing what I thought would be a relatively quick in and out oil change procedure. Maybe this was an unusual situation and I caught them on a particularly busy day..