I went Nalley Honda for maintenance on my Pilot. I needed an oil change, tire rotation and alignment. I was there was nearly 4 hours. I was told it would take 2-2.5. I understand most businesses are short staff right now, but I should have been given the right time frame when I dropped off. Waiting 4 hours is inexcusable. The staff is always very nice and the waiting area is always clean and provides free drinks and WiFi. I just finished their service was faster.
Alisa
•
Aug 18, 2021
5.0/5
5.0/5
Excellent customer service...
Calvin
•
Aug 17, 2021
5.0/5
5.0/5
Exceptional service from beginning to end!!
Bobby
•
Aug 17, 2021
5.0/5
5.0/5
Professional and courteous services.
Adrienne
•
Aug 17, 2021
5.0/5
5.0/5
The service Technician did a great job, gave quality service , what a pleasure!!
Sandra
•
Aug 17, 2021
5.0/5
5.0/5
Marty is always fair and honest about what my vehicle needs. I appreciate his ability to keep me informed on my visits how my CRV is doing.
Goins
•
Aug 17, 2021
5.0/5
5.0/5
What a wonderful experience!
Kenya
•
Aug 17, 2021
5.0/5
5.0/5
Mr. G. Lee was very pleasant and understanding; he explained what services were performed and what would be needed on my next visit.
I went Nalley Honda for maintenance on my Pilot. I needed an oil change, tire rotation and alignment. I was there was nearly 4 hours. I was told it would take 2-2.5. I understand most businesses are short staff right now, but I should have been given the right time frame when I dropped off. Waiting 4 hours is inexcusable. The staff is always very nice and the waiting area is always clean and provides free drinks and WiFi. I just finished their service was faster.
Alisa
•
Aug 18, 2021
5.0/5
5.0/5
Excellent customer service...
Calvin
•
Aug 17, 2021
5.0/5
5.0/5
Exceptional service from beginning to end!!
Bobby
•
Aug 17, 2021
5.0/5
5.0/5
Professional and courteous services.
Adrienne
•
Aug 17, 2021
5.0/5
5.0/5
The service Technician did a great job, gave quality service , what a pleasure!!
Sandra
•
Aug 17, 2021
5.0/5
5.0/5
Marty is always fair and honest about what my vehicle needs. I appreciate his ability to keep me informed on my visits how my CRV is doing.
Goins
•
Aug 17, 2021
5.0/5
5.0/5
What a wonderful experience!
Kenya
•
Aug 17, 2021
5.0/5
5.0/5
Mr. G. Lee was very pleasant and understanding; he explained what services were performed and what would be needed on my next visit.