My experience was excellent. I was told it would take an hour to get my car serviced but it only took 45 minutes. Karin was very helpful.
Bob
•
Jul 24, 2021
5.0/5
5.0/5
During my recent visit to Nalley Honda to have an alignment done on my Ridgeline, I had another opportunity to experience the great customer service that Nalley Honda provides. Goins Lee came to me and took me to my truck to show me a problem the technician found on my vehicle. Some nuts and bolts were rusted and couldn’t be loosened, hindering the alignment process. Even so, the technician was able to get all of the numbers in the green, indicating a true alignment. I appreciate her effort and thank her for letting me know what to expect when it comes to my vehicle. Thanks for keeping me informed and thanks for the great service as always. Robert Pruitt
Katrina
•
Jul 24, 2021
5.0/5
5.0/5
The experience and service were great! However I have been to this location 3 times with an appointment and still wait for 2-3 hours for oil changes and tire rotations. The company as a whole needs to do better with their scheduler.
Beverly
•
Jul 24, 2021
5.0/5
5.0/5
Excellent customer service and timely service I picked good day to get service cause I didn’t have time to get bored. Tech was excellent
Michael
•
Jul 23, 2021
5.0/5
5.0/5
Excellent service as always. Nalley Honda is Amazing
Essie
•
Jul 23, 2021
4.0/5
4.0/5
Service was great but getting an appointment took 2 days and numerous phone calls
January
•
Jul 23, 2021
5.0/5
5.0/5
SERVICE DIDNT TAKE LONG. I WAS IN AND OUT. THE SERVICE DEPARTMENT WAS VERY PROFESSIONAL
Barbara
•
Jul 23, 2021
5.0/5
5.0/5
I sent review in already, gave Mr. Muhammad the highest ratings possible! I was pleased with my service.
My experience was excellent. I was told it would take an hour to get my car serviced but it only took 45 minutes. Karin was very helpful.
Bob
•
Jul 24, 2021
5.0/5
5.0/5
During my recent visit to Nalley Honda to have an alignment done on my Ridgeline, I had another opportunity to experience the great customer service that Nalley Honda provides. Goins Lee came to me and took me to my truck to show me a problem the technician found on my vehicle. Some nuts and bolts were rusted and couldn’t be loosened, hindering the alignment process. Even so, the technician was able to get all of the numbers in the green, indicating a true alignment. I appreciate her effort and thank her for letting me know what to expect when it comes to my vehicle. Thanks for keeping me informed and thanks for the great service as always. Robert Pruitt
Katrina
•
Jul 24, 2021
5.0/5
5.0/5
The experience and service were great! However I have been to this location 3 times with an appointment and still wait for 2-3 hours for oil changes and tire rotations. The company as a whole needs to do better with their scheduler.
Beverly
•
Jul 24, 2021
5.0/5
5.0/5
Excellent customer service and timely service I picked good day to get service cause I didn’t have time to get bored. Tech was excellent
Michael
•
Jul 23, 2021
5.0/5
5.0/5
Excellent service as always. Nalley Honda is Amazing
Essie
•
Jul 23, 2021
4.0/5
4.0/5
Service was great but getting an appointment took 2 days and numerous phone calls
January
•
Jul 23, 2021
5.0/5
5.0/5
SERVICE DIDNT TAKE LONG. I WAS IN AND OUT. THE SERVICE DEPARTMENT WAS VERY PROFESSIONAL
Barbara
•
Jul 23, 2021
5.0/5
5.0/5
I sent review in already, gave Mr. Muhammad the highest ratings possible! I was pleased with my service.