The staff at Nalley Honda has a clear goal of providing customer satisfaction. Buying a car is rarely an enjoyable experience. Aside from the long periods of time spent waiting to talk with the sales managers, it is apparent the sales associates strive to create a comfortable environment in the dealership.
Kelley
•
May 28, 2021
5.0/5
5.0/5
As always, Honda didn’t disappoint me at my last service (5/24). My Service Rep, Goins Lee is always helpful and attentive.
Nehanda
•
May 27, 2021
5.0/5
5.0/5
Mr Tutt and Andrew McDonald always give me the red carpet treatment!
Kayanise
•
May 27, 2021
4.0/5
4.0/5
The service was great. Time could have been better but I didn’t have an appointment.
Debra
•
May 27, 2021
4.0/5
4.0/5
Tutt was excellent. He worked diligently to resolve and repair my car. He took the time to explain everything in detail, taught me a few things and went over every item on the inspection in detail I understood. The only reason y'all did not get a 5 star rating is because when I booked the appointment I understood I would have a rental car which apparently was very unlikely to happen given today's climate. I spent 6 hours waiting on my car due to the required work and had a million things I was supposed to take care of today.
Linda
•
May 27, 2021
5.0/5
5.0/5
Great service and prompt attention.
Tyler
•
May 27, 2021
5.0/5
5.0/5
The salesmen were very patient and attentive.
Shonta
•
May 27, 2021
5.0/5
5.0/5
I actually arrived to my appointment over 6 hours late. They allowed me to come in and completed my service quickly all while providing excellent customer service by checking on my multiple times as I sat in the lobby.
The staff at Nalley Honda has a clear goal of providing customer satisfaction. Buying a car is rarely an enjoyable experience. Aside from the long periods of time spent waiting to talk with the sales managers, it is apparent the sales associates strive to create a comfortable environment in the dealership.
Kelley
•
May 28, 2021
5.0/5
5.0/5
As always, Honda didn’t disappoint me at my last service (5/24). My Service Rep, Goins Lee is always helpful and attentive.
Nehanda
•
May 27, 2021
5.0/5
5.0/5
Mr Tutt and Andrew McDonald always give me the red carpet treatment!
Kayanise
•
May 27, 2021
4.0/5
4.0/5
The service was great. Time could have been better but I didn’t have an appointment.
Debra
•
May 27, 2021
4.0/5
4.0/5
Tutt was excellent. He worked diligently to resolve and repair my car. He took the time to explain everything in detail, taught me a few things and went over every item on the inspection in detail I understood. The only reason y'all did not get a 5 star rating is because when I booked the appointment I understood I would have a rental car which apparently was very unlikely to happen given today's climate. I spent 6 hours waiting on my car due to the required work and had a million things I was supposed to take care of today.
Linda
•
May 27, 2021
5.0/5
5.0/5
Great service and prompt attention.
Tyler
•
May 27, 2021
5.0/5
5.0/5
The salesmen were very patient and attentive.
Shonta
•
May 27, 2021
5.0/5
5.0/5
I actually arrived to my appointment over 6 hours late. They allowed me to come in and completed my service quickly all while providing excellent customer service by checking on my multiple times as I sat in the lobby.