I arrived on time for my appointment. I had to wait to get checked in because my service person wasn't available. Someone else eventually checked me in. I didn't see my service person until the service was completed and she only wanted me to schedule an appointment to get 4 tires an alignment which costs over $800. I was visibly upset and told her I just came to get an oil change. I do need to get the tires, but those were the most expensive ones you could get.
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
My advisor was excellent
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
Experience was wonderful, Errick told me everything i needed to know
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
Lee greeted me promptly and did an excellent job on the intake, updates and check-out for my vehicle. The service technician did an excellent job.
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
Courteous & professional
Anonymous
•
Jun 20, 2024
4.0/5
4.0/5
Took 2 hours to complete purchaseAlready made the deal the night before and was pre approved for financing. Representatives were very courteous and helpful though
Anonymous
•
Jun 20, 2024
4.0/5
4.0/5
Overall a good visit...
Anonymous
•
Jun 20, 2024
5.0/5
5.0/5
The agent was helpful. He took care of the problem and gave me customer satisfaction.
Anonymous
•
Jun 20, 2024
5.0/5
5.0/5
Troy was awesome! He handled my needs with care, I can tell he knows his stuff! If I have another issue with my honda civic I know I can trust he will take good care! Thanks Nalley!
I arrived on time for my appointment. I had to wait to get checked in because my service person wasn't available. Someone else eventually checked me in. I didn't see my service person until the service was completed and she only wanted me to schedule an appointment to get 4 tires an alignment which costs over $800. I was visibly upset and told her I just came to get an oil change. I do need to get the tires, but those were the most expensive ones you could get.
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
My advisor was excellent
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
Experience was wonderful, Errick told me everything i needed to know
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
Lee greeted me promptly and did an excellent job on the intake, updates and check-out for my vehicle. The service technician did an excellent job.
Anonymous
•
Jun 21, 2024
5.0/5
5.0/5
Courteous & professional
Anonymous
•
Jun 20, 2024
4.0/5
4.0/5
Took 2 hours to complete purchaseAlready made the deal the night before and was pre approved for financing. Representatives were very courteous and helpful though
Anonymous
•
Jun 20, 2024
4.0/5
4.0/5
Overall a good visit...
Anonymous
•
Jun 20, 2024
5.0/5
5.0/5
The agent was helpful. He took care of the problem and gave me customer satisfaction.
Anonymous
•
Jun 20, 2024
5.0/5
5.0/5
Troy was awesome! He handled my needs with care, I can tell he knows his stuff! If I have another issue with my honda civic I know I can trust he will take good care! Thanks Nalley!