I had to wait 3 hours for my vehicle because of an error on their part. It shouldn’t have taken that long and on my only day off work. And I had been trying to get it resolved for 3 days. (I work practically next door so the location is convenient). However, Kevis saw to it that I was compensated for my time. Thank You.

Mr.lee always takes great care of me and my car

What a change from last year. For over 15 years I have been waiting for this to happen. Actually I had given up on it after last year's visit where customer service was non-existant. Service reps standing around while customers waited to be acknowledged ( even if we had an appointment). Today there was prompt greeting and getting to the business of serving the customer. Thank you, Nalley Honda, forgetting back to providing customers with prompt, courteous greetings. You can quote me when I say, "I'm back!"

The jop was done spectacular ,the personal was very friendly ,I will bring my car back if I need work done

I appreciate everything that Robert Tutt did to help out while my vehicle was being worked on.

Tut, my advisor is always thorough and exhibits excellent customer service! He is an asset to your team!!!

Easy, no hassle experience . The only thing that could be improved, is that as soon as I contacted Nalley to set up my service appointment, I received an email with savings on a synthetic oil change and on wheel balancing. At check out, I was told that I should have mentioned the discounted rate beforehand. They gave me the discounted rate anyway. I guess, those discounts should be put in the system so they come up automatically. Peter Janssen

Prompt

Keeyata was great and the service was excellent

Very pleased