I always have a good experience with the service department never a problem
Anonymous
•
Aug 26, 2024
5.0/5
5.0/5
Very fast and professional
Anonymous
•
Aug 26, 2024
5.0/5
5.0/5
Staff was exceptional, they keep me informed on the progressof my car with the APP. Snack area was well stocked with magazines and snacks
Anonymous
•
Aug 26, 2024
5.0/5
5.0/5
Henry is always great! His customer service and professionalism is top notch.
Anonymous
•
Aug 25, 2024
4.0/5
4.0/5
I did not take my car someone took it for me
Anonymous
•
Aug 25, 2024
5.0/5
5.0/5
My visit was only great because of Briant’s professionalism and poise. He was able to give excellent customer service in lieu of my impulsive remarks regarding the cost of service. What we need to understand is to not take it as a personal attack on us, but to understand how frustrating the situation is on the customer. Briant was able to turn my frown upside down. I left with a smile. The company as a whole needs to reserve some form of complimentary service to customers who patronize their business. There’s no complimentary car wash or vacuum. A small gesture goes a long way. It's very few staff there that are professional and he's definitely one of them. I had one person overlook me and not after me at all because Mr. Briant was the one who initially assisted me and checked my vehicle in.
Anonymous
•
Aug 25, 2024
5.0/5
5.0/5
Everone was nice and helpful.🤗
Anonymous
•
Aug 25, 2024
5.0/5
5.0/5
My last experience went very good. The service was great! However, sometimes when I come in the communication about my vehicle's status isn’t efficient. One time I came in for a service and I waited 3 hours for an update and my car had already been serviced. So yeah the communication could be better, for the sake of considering another person’s time.
I always have a good experience with the service department never a problem
Anonymous
•
Aug 26, 2024
5.0/5
5.0/5
Very fast and professional
Anonymous
•
Aug 26, 2024
5.0/5
5.0/5
Staff was exceptional, they keep me informed on the progressof my car with the APP. Snack area was well stocked with magazines and snacks
Anonymous
•
Aug 26, 2024
5.0/5
5.0/5
Henry is always great! His customer service and professionalism is top notch.
Anonymous
•
Aug 25, 2024
4.0/5
4.0/5
I did not take my car someone took it for me
Anonymous
•
Aug 25, 2024
5.0/5
5.0/5
My visit was only great because of Briant’s professionalism and poise. He was able to give excellent customer service in lieu of my impulsive remarks regarding the cost of service. What we need to understand is to not take it as a personal attack on us, but to understand how frustrating the situation is on the customer. Briant was able to turn my frown upside down. I left with a smile. The company as a whole needs to reserve some form of complimentary service to customers who patronize their business. There’s no complimentary car wash or vacuum. A small gesture goes a long way. It's very few staff there that are professional and he's definitely one of them. I had one person overlook me and not after me at all because Mr. Briant was the one who initially assisted me and checked my vehicle in.
Anonymous
•
Aug 25, 2024
5.0/5
5.0/5
Everone was nice and helpful.🤗
Anonymous
•
Aug 25, 2024
5.0/5
5.0/5
My last experience went very good. The service was great! However, sometimes when I come in the communication about my vehicle's status isn’t efficient. One time I came in for a service and I waited 3 hours for an update and my car had already been serviced. So yeah the communication could be better, for the sake of considering another person’s time.