I had a wonderful experience with my Service Advisor, Alim Felix, at Nalley Hyundai Stonecrest. I came in for warranty and recall services only, and Alim treated me like a truly valued customer from beginning to end.As a repeat Hyundai owner and loyal Nalley Hyundai Stonecrest customer, I appreciated the professionalism, courtesy, and respect he showed throughout the process. He communicated clearly, kept me informed, and made the experience smooth and stress-free.Excellent customer service still matters, and Alim delivered exactly that.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
My experience with Nalley is ALWAYS EXCEPTIONAL!! From my sales experience to the consistent scheduled maintenance services…. I have NEVER had a bad experience with the dealership. I’m actually looking forward to my next purchase and continued service with Nalley Hyundai.
Anonymous
•
Apr 16, 2026
5.0/5
5.0/5
My service guy is better than your service guy….Henry is the best
Anonymous
•
Feb 19, 2026
5.0/5
5.0/5
Car was towed 2/6/26, not located until 2/!!/26 ... by son...finally battery replaced 2/16/ 26.... after locating it Joseph and Keosha were extremely helpful.
Anonymous
•
Feb 13, 2026
4.0/5
4.0/5
Great
Anonymous
•
Feb 5, 2026
5.0/5
5.0/5
Engine light blinking. Had car towed to Nalley. They immediately acknowledged and sent video. Kept me informed and was extremely courteous!!
Anonymous
•
Jan 29, 2026
1.0/5
1.0/5
Very unpleasant, there was no kind of greeting from the staff. All they did was gather in there groups, talked & laugh. On passing you no one ever greeted you at all. Had to find my way to the sitting room cause no one was there to be asked where it was or directed me to where it was. Felt like I was in New York for a day with the unpleasant upnorthers. Left with my car with a loud noise I didn’t go there with. Trying to get them on the phone was even more unpleasant as I was rerouted till the call hung up. My very first unpleasant experience in Georgia
Anonymous
•
Jan 29, 2026
5.0/5
5.0/5
Service went smoothly, much quicker than I expected. Brent was awesome, very polite and personable.
Anonymous
•
Jan 24, 2026
5.0/5
5.0/5
I was on time for my oil change. They changed my air filter and I was out of there within 1.5 hrs.
Anonymous
•
Jan 16, 2026
5.0/5
5.0/5
Service rep Henry Blake was excellent as always... This was a repair that was under warranty. It was complete it and the car was returned to me when it was promised. Great Job!! Thank you!
I had a wonderful experience with my Service Advisor, Alim Felix, at Nalley Hyundai Stonecrest. I came in for warranty and recall services only, and Alim treated me like a truly valued customer from beginning to end.As a repeat Hyundai owner and loyal Nalley Hyundai Stonecrest customer, I appreciated the professionalism, courtesy, and respect he showed throughout the process. He communicated clearly, kept me informed, and made the experience smooth and stress-free.Excellent customer service still matters, and Alim delivered exactly that.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
My experience with Nalley is ALWAYS EXCEPTIONAL!! From my sales experience to the consistent scheduled maintenance services…. I have NEVER had a bad experience with the dealership. I’m actually looking forward to my next purchase and continued service with Nalley Hyundai.
Anonymous
•
Apr 16, 2026
5.0/5
5.0/5
My service guy is better than your service guy….Henry is the best
Anonymous
•
Feb 19, 2026
5.0/5
5.0/5
Car was towed 2/6/26, not located until 2/!!/26 ... by son...finally battery replaced 2/16/ 26.... after locating it Joseph and Keosha were extremely helpful.
Anonymous
•
Feb 13, 2026
4.0/5
4.0/5
Great
Anonymous
•
Feb 5, 2026
5.0/5
5.0/5
Engine light blinking. Had car towed to Nalley. They immediately acknowledged and sent video. Kept me informed and was extremely courteous!!
Anonymous
•
Jan 29, 2026
1.0/5
1.0/5
Very unpleasant, there was no kind of greeting from the staff. All they did was gather in there groups, talked & laugh. On passing you no one ever greeted you at all. Had to find my way to the sitting room cause no one was there to be asked where it was or directed me to where it was. Felt like I was in New York for a day with the unpleasant upnorthers. Left with my car with a loud noise I didn’t go there with. Trying to get them on the phone was even more unpleasant as I was rerouted till the call hung up. My very first unpleasant experience in Georgia
Anonymous
•
Jan 29, 2026
5.0/5
5.0/5
Service went smoothly, much quicker than I expected. Brent was awesome, very polite and personable.
Anonymous
•
Jan 24, 2026
5.0/5
5.0/5
I was on time for my oil change. They changed my air filter and I was out of there within 1.5 hrs.
Anonymous
•
Jan 16, 2026
5.0/5
5.0/5
Service rep Henry Blake was excellent as always... This was a repair that was under warranty. It was complete it and the car was returned to me when it was promised. Great Job!! Thank you!