I’ve never had a bad experience at Nalley Marietta
Anonymous
•
Aug 28, 2023
5.0/5
5.0/5
Excellent customer service while getting my car serviced
Anonymous
•
Aug 28, 2023
5.0/5
5.0/5
Kendrick is always knowledgeable professional and provides an amazing experience.
Anonymous
•
Aug 27, 2023
4.0/5
4.0/5
My service advisor, Dawn is wonderful.A loaner vehicle would have eased the stress of returning to pick up my vehicle.
Anonymous
•
Aug 27, 2023
4.0/5
4.0/5
Experience was fine. Waiting three hours for an oil change seemed excessive. Estimate was an hour to hour and a half.
Anonymous
•
Aug 27, 2023
5.0/5
5.0/5
Quick and efficient. Kendrick’s customer service is stellar.
Anonymous
•
Aug 27, 2023
5.0/5
5.0/5
On Saturday, the visit went ok. There were no loaners which is very inconvenient for working individuals. My advisor was going to be in training on Monday. She turned me over to Lindsey. I was told I would get a call on Monday for an update. It was after 1pm and no call occurred. Earlier, I sent a text message for a status update. When I called later in the day, I was told that Lindey was out. My problem was resolved by another advisor after he gather my info. I feel that customer service is lacking. If she was going to call out, she should've also let someone know that she had a customer waiting for an update.
Anonymous
•
Aug 27, 2023
5.0/5
5.0/5
It was good. The service rep was excellent.
Anonymous
•
Aug 26, 2023
5.0/5
5.0/5
Quick and attentive service.
Anonymous
•
Aug 26, 2023
5.0/5
5.0/5
Kendrick was amazing. Outstanding service and knowledge
I’ve never had a bad experience at Nalley Marietta
Anonymous
•
Aug 28, 2023
5.0/5
5.0/5
Excellent customer service while getting my car serviced
Anonymous
•
Aug 28, 2023
5.0/5
5.0/5
Kendrick is always knowledgeable professional and provides an amazing experience.
Anonymous
•
Aug 27, 2023
4.0/5
4.0/5
My service advisor, Dawn is wonderful.A loaner vehicle would have eased the stress of returning to pick up my vehicle.
Anonymous
•
Aug 27, 2023
4.0/5
4.0/5
Experience was fine. Waiting three hours for an oil change seemed excessive. Estimate was an hour to hour and a half.
Anonymous
•
Aug 27, 2023
5.0/5
5.0/5
Quick and efficient. Kendrick’s customer service is stellar.
Anonymous
•
Aug 27, 2023
5.0/5
5.0/5
On Saturday, the visit went ok. There were no loaners which is very inconvenient for working individuals. My advisor was going to be in training on Monday. She turned me over to Lindsey. I was told I would get a call on Monday for an update. It was after 1pm and no call occurred. Earlier, I sent a text message for a status update. When I called later in the day, I was told that Lindey was out. My problem was resolved by another advisor after he gather my info. I feel that customer service is lacking. If she was going to call out, she should've also let someone know that she had a customer waiting for an update.
Anonymous
•
Aug 27, 2023
5.0/5
5.0/5
It was good. The service rep was excellent.
Anonymous
•
Aug 26, 2023
5.0/5
5.0/5
Quick and attentive service.
Anonymous
•
Aug 26, 2023
5.0/5
5.0/5
Kendrick was amazing. Outstanding service and knowledge