It was a great experience and they were able to fix my problems quickly
Voctoria
•
Dec 22, 2021
5.0/5
5.0/5
Excellent excellent excellent never 👎 less than excellent Kendrick is the best and all the staffs there are … thank you guys abs happy holidays
Brad
•
Dec 21, 2021
5.0/5
5.0/5
My appointment didn’t show up, but after arriving - the team got me brought in quickly and taken care of with honest recommendations. Appreciate the help!
Henry
•
Dec 21, 2021
5.0/5
5.0/5
Adam is my service adviser and he is great. He gets me in and out in as timely a manner as possible. He seems very comfortable handling multiple tasks at the same time. I am pleased.
Gerald
•
Dec 16, 2021
5.0/5
5.0/5
Very helpful. They continued to work to find the problem. They did and they had a follow up call to make sure everything was okay.
Keith
•
Dec 14, 2021
5.0/5
5.0/5
I was promptly met and discussed the needs. The additional work required was noted via text and personally, giving me a chance to ask any questions. I was given updates all along and the car was finished prior to the original estimate. I always have great customer service here and will continue to bring my car here.
Cynthia
•
Dec 13, 2021
5.0/5
5.0/5
My name is Cynthia Adams. I’m a Licensed Business Consultant. When I came to bring my car to Nalley Infiniti, I was greeted by Jevon Cannon. He was very pleasant and friendly with great customer service. He kept me updated on everything that was going on with the vehicle, he told me what needed to be done and also made suggestions that would benefit me in the future service of my vehicle. He assured me if I had any issues that I could reach back out to him, and he would do the best he could to assist me. Since then, I did occur the same problem (Engine Light on) and he immediately got me back in for service the next morning. I’ve worked in service for a well known car dealership (BMW) for 16 yrs, so I know how frustrating it could be bringing your car in for an unknown issue, but thanks to Jevon Cannon, he has made my situation a pleasant easy experience, knowing that my car is in good hands at Nalley Infiniti.
Paula
•
Dec 10, 2021
5.0/5
5.0/5
My first time coming to the dealership. My service representative Curtis Malone gave excellent customer service. He explained everything that was going to happen and checked in with me frequently. I will bring my car in for future service needs.
Anton
•
Dec 9, 2021
4.0/5
4.0/5
My experience at Nalley Infiniti Marietta is usually great. However, this experience was surprisingly different. My wait time after my vehicle was taken much was longer than usual, (I only had an oil change) and my car was slightly washed on the outside and was not vacuumed. I got there with little to no customers and then it got busy.
It was a great experience and they were able to fix my problems quickly
Voctoria
•
Dec 22, 2021
5.0/5
5.0/5
Excellent excellent excellent never 👎 less than excellent Kendrick is the best and all the staffs there are … thank you guys abs happy holidays
Brad
•
Dec 21, 2021
5.0/5
5.0/5
My appointment didn’t show up, but after arriving - the team got me brought in quickly and taken care of with honest recommendations. Appreciate the help!
Henry
•
Dec 21, 2021
5.0/5
5.0/5
Adam is my service adviser and he is great. He gets me in and out in as timely a manner as possible. He seems very comfortable handling multiple tasks at the same time. I am pleased.
Gerald
•
Dec 16, 2021
5.0/5
5.0/5
Very helpful. They continued to work to find the problem. They did and they had a follow up call to make sure everything was okay.
Keith
•
Dec 14, 2021
5.0/5
5.0/5
I was promptly met and discussed the needs. The additional work required was noted via text and personally, giving me a chance to ask any questions. I was given updates all along and the car was finished prior to the original estimate. I always have great customer service here and will continue to bring my car here.
Cynthia
•
Dec 13, 2021
5.0/5
5.0/5
My name is Cynthia Adams. I’m a Licensed Business Consultant. When I came to bring my car to Nalley Infiniti, I was greeted by Jevon Cannon. He was very pleasant and friendly with great customer service. He kept me updated on everything that was going on with the vehicle, he told me what needed to be done and also made suggestions that would benefit me in the future service of my vehicle. He assured me if I had any issues that I could reach back out to him, and he would do the best he could to assist me. Since then, I did occur the same problem (Engine Light on) and he immediately got me back in for service the next morning. I’ve worked in service for a well known car dealership (BMW) for 16 yrs, so I know how frustrating it could be bringing your car in for an unknown issue, but thanks to Jevon Cannon, he has made my situation a pleasant easy experience, knowing that my car is in good hands at Nalley Infiniti.
Paula
•
Dec 10, 2021
5.0/5
5.0/5
My first time coming to the dealership. My service representative Curtis Malone gave excellent customer service. He explained everything that was going to happen and checked in with me frequently. I will bring my car in for future service needs.
Anton
•
Dec 9, 2021
4.0/5
4.0/5
My experience at Nalley Infiniti Marietta is usually great. However, this experience was surprisingly different. My wait time after my vehicle was taken much was longer than usual, (I only had an oil change) and my car was slightly washed on the outside and was not vacuumed. I got there with little to no customers and then it got busy.