OK. A quick comment. I scheduled a service visit (AC stopped working on a brand new car). I requested a car loaner - I even called the service department and spoke with a person who said they would call me back and never did. The team that worked with me once I got onsite was great. They quickly processed me in and out, got me an uber ride home.
Michael
•
Jun 2, 2025
5.0/5
5.0/5
Fast, prompt professional service. Excellent customer service.
Barry
•
Jun 1, 2025
5.0/5
5.0/5
Excellent customer service provided by Kendrick North
Dalandra
•
May 27, 2025
5.0/5
5.0/5
Kendrick was attentive and informed.
N/a
•
May 25, 2025
5.0/5
5.0/5
I went spur of the moment to get an oil change. (This was on a Friday at 11:40 a.m.) The dealership seemed to have been packed at the service center. I was called in a timely manner and told my wait would be about 1 1/2 hour to 2 hour wait. I was serviced and out in an hour and 40 minutes.
Octavia
•
May 22, 2025
5.0/5
5.0/5
my service advisor Kendrick North is awesome. my service technician, although unseen is fantabulous. I was considering trying a different Infiniti dealer for an oil change because of prior service advisor experience. this was the 2nd time that Ive dealt with Kendrick and will request him when i schedule service in the future. the Nalley Infiniti atmosphere is spectacular, comfortable and clean, the refreshment area is well stocked, the availability to have a quiet place to work or take a call or attend a meeting while waiting for the service is greatly appreciated.
OK. A quick comment. I scheduled a service visit (AC stopped working on a brand new car). I requested a car loaner - I even called the service department and spoke with a person who said they would call me back and never did. The team that worked with me once I got onsite was great. They quickly processed me in and out, got me an uber ride home.
Michael
•
Jun 2, 2025
5.0/5
5.0/5
Fast, prompt professional service. Excellent customer service.
Barry
•
Jun 1, 2025
5.0/5
5.0/5
Excellent customer service provided by Kendrick North
Dalandra
•
May 27, 2025
5.0/5
5.0/5
Kendrick was attentive and informed.
N/a
•
May 25, 2025
5.0/5
5.0/5
I went spur of the moment to get an oil change. (This was on a Friday at 11:40 a.m.) The dealership seemed to have been packed at the service center. I was called in a timely manner and told my wait would be about 1 1/2 hour to 2 hour wait. I was serviced and out in an hour and 40 minutes.
Octavia
•
May 22, 2025
5.0/5
5.0/5
my service advisor Kendrick North is awesome. my service technician, although unseen is fantabulous. I was considering trying a different Infiniti dealer for an oil change because of prior service advisor experience. this was the 2nd time that Ive dealt with Kendrick and will request him when i schedule service in the future. the Nalley Infiniti atmosphere is spectacular, comfortable and clean, the refreshment area is well stocked, the availability to have a quiet place to work or take a call or attend a meeting while waiting for the service is greatly appreciated.