from the time i entered the service area, i received excellent customer service. i was escorted to the service provider who prioritized the issues with my car and made me feel comfortable about what would be done. i was able to work while i waited because there were refreshments, wi-fi, and accessible electric outlets. i was updated by text as well as the service provider while i waited. although i was there for close to 3 hours, it didn't feel that way. i was comfortable and able to get a lot of work done. i was quickly checked out and able to drive away in a clean, well-running car that i hope to keep for many years to come because i love my infinity!
Anonymous
•
Oct 29, 2022
5.0/5
5.0/5
i had an oil change and alignment. the experience was great
Anonymous
•
Oct 29, 2022
4.0/5
4.0/5
it was good. would've been great but they didn't wash my vehicle.
Anonymous
•
Oct 29, 2022
5.0/5
5.0/5
great service
Anonymous
•
Oct 29, 2022
5.0/5
5.0/5
my service was completed and my consultant kept me informed.
Anonymous
•
Oct 28, 2022
5.0/5
5.0/5
my service advisor cosby was very helpful and let me know what was going on. he went above and beyond to make my visit go smoothly
Anonymous
•
Oct 28, 2022
5.0/5
5.0/5
mateo was amzaing
Anonymous
•
Oct 28, 2022
5.0/5
5.0/5
malian was great and professional as always make me fell like a valued customer and mrs cookie (omg) its always a pleasure just to see her she always make sure me and my family is ok 1st then she handles her business of get me a loaner car if i didnt already have ride.mrs cookie just an amazing person to work when every time i come to the dealership
Anonymous
•
Oct 27, 2022
5.0/5
5.0/5
cosby was great! took care of everything in a timely and professional manner.
from the time i entered the service area, i received excellent customer service. i was escorted to the service provider who prioritized the issues with my car and made me feel comfortable about what would be done. i was able to work while i waited because there were refreshments, wi-fi, and accessible electric outlets. i was updated by text as well as the service provider while i waited. although i was there for close to 3 hours, it didn't feel that way. i was comfortable and able to get a lot of work done. i was quickly checked out and able to drive away in a clean, well-running car that i hope to keep for many years to come because i love my infinity!
Anonymous
•
Oct 29, 2022
5.0/5
5.0/5
i had an oil change and alignment. the experience was great
Anonymous
•
Oct 29, 2022
4.0/5
4.0/5
it was good. would've been great but they didn't wash my vehicle.
Anonymous
•
Oct 29, 2022
5.0/5
5.0/5
great service
Anonymous
•
Oct 29, 2022
5.0/5
5.0/5
my service was completed and my consultant kept me informed.
Anonymous
•
Oct 28, 2022
5.0/5
5.0/5
my service advisor cosby was very helpful and let me know what was going on. he went above and beyond to make my visit go smoothly
Anonymous
•
Oct 28, 2022
5.0/5
5.0/5
mateo was amzaing
Anonymous
•
Oct 28, 2022
5.0/5
5.0/5
malian was great and professional as always make me fell like a valued customer and mrs cookie (omg) its always a pleasure just to see her she always make sure me and my family is ok 1st then she handles her business of get me a loaner car if i didnt already have ride.mrs cookie just an amazing person to work when every time i come to the dealership
Anonymous
•
Oct 27, 2022
5.0/5
5.0/5
cosby was great! took care of everything in a timely and professional manner.