Outstanding from beginning to end - excellent customer service, swift, professional and clean and well equipped lounge.
Melanie
•
Sep 1, 2020
4.0/5
4.0/5
I enjoyed working with Keyatta as my service associate. She kept me informed about the status of my vehicle and provided prompt responses to questions I had. I will definitely request her as my service associate the next time I come in.
Patricia
•
Sep 1, 2020
5.0/5
5.0/5
Great customer service! Found me a car in 2 days and stayed late into the night to making the deal happen.
Nathaniel
•
Sep 1, 2020
5.0/5
5.0/5
My key FOB still doesn't work for my car. I was about 10 to 15 minutes late for my oil change appointment at 11:40 but my car wasn't ready until about 1:30. I was in a rush to leave so I left without checking to see if my remote access keys worked when I pressed the buttons. The staff was great though. Denzel was my point of contact.
Angela
•
Sep 1, 2020
5.0/5
5.0/5
I really appreciate the customer service given from the GM and Aaron . These two worked together to fix a body damage issue that did not show up on my car fax report when I purchased my vehicle in 2019. No questions asked the GM took care of the situation and made sure I had a loaner car until my car was re-painted in the area where the paint was chipping .After inspecting the car- he agreed the car had a terrible paint job and he would take care of it. Hands down this is why I solicit and purchase my vehicles here. Aaron endlessly followed up with me and took pictures and videos to keep me up to date- bravo Nalley Infiniti- this customer service and dedication to the value of your product will keep me a customer for life- god bless you both!
David
•
Sep 1, 2020
5.0/5
5.0/5
Great experience as always.
Nick
•
Sep 1, 2020
5.0/5
5.0/5
Daenzle was great. Very polite and great customer service. So far I’m very pleased with your service department.
Brenda
•
Aug 31, 2020
5.0/5
5.0/5
My salesman and the finance agent were both professional and sensitive to my needs. I absolutely love my new vehicle!
Charles
•
Aug 31, 2020
5.0/5
5.0/5
Key was fast, efficient and communicated throughout my entire visit. Will definitely be back!
Outstanding from beginning to end - excellent customer service, swift, professional and clean and well equipped lounge.
Melanie
•
Sep 1, 2020
4.0/5
4.0/5
I enjoyed working with Keyatta as my service associate. She kept me informed about the status of my vehicle and provided prompt responses to questions I had. I will definitely request her as my service associate the next time I come in.
Patricia
•
Sep 1, 2020
5.0/5
5.0/5
Great customer service! Found me a car in 2 days and stayed late into the night to making the deal happen.
Nathaniel
•
Sep 1, 2020
5.0/5
5.0/5
My key FOB still doesn't work for my car. I was about 10 to 15 minutes late for my oil change appointment at 11:40 but my car wasn't ready until about 1:30. I was in a rush to leave so I left without checking to see if my remote access keys worked when I pressed the buttons. The staff was great though. Denzel was my point of contact.
Angela
•
Sep 1, 2020
5.0/5
5.0/5
I really appreciate the customer service given from the GM and Aaron . These two worked together to fix a body damage issue that did not show up on my car fax report when I purchased my vehicle in 2019. No questions asked the GM took care of the situation and made sure I had a loaner car until my car was re-painted in the area where the paint was chipping .After inspecting the car- he agreed the car had a terrible paint job and he would take care of it. Hands down this is why I solicit and purchase my vehicles here. Aaron endlessly followed up with me and took pictures and videos to keep me up to date- bravo Nalley Infiniti- this customer service and dedication to the value of your product will keep me a customer for life- god bless you both!
David
•
Sep 1, 2020
5.0/5
5.0/5
Great experience as always.
Nick
•
Sep 1, 2020
5.0/5
5.0/5
Daenzle was great. Very polite and great customer service. So far I’m very pleased with your service department.
Brenda
•
Aug 31, 2020
5.0/5
5.0/5
My salesman and the finance agent were both professional and sensitive to my needs. I absolutely love my new vehicle!
Charles
•
Aug 31, 2020
5.0/5
5.0/5
Key was fast, efficient and communicated throughout my entire visit. Will definitely be back!