Kevis Tanner really listens to his customers and goes over and beyond to make sure our experience with Nalley Service and Parts center is with 100% satisfaction!!! Best experience I’ve had since buying my vehicle in 2014, definitely trust Nalley again

Sherry was very courteous and informative about my car and went the extra mile to make sure a had a renter car because it was going to take 1 day to fix my car

Aside from me coming before and working with Charlie (manager) this was the best customer service I have ever experienced with any company! The two people who helped me the most and supported me throughout my journey no longer work with the company, Jon and Cher Clark. Jon started my process and was very accommodating but when he transferred my stuff over to Cher she not only handled EVERYTHING from there on out she made sure that I was in the loop every step. She never waivered in her attitude with me even though my third party insurance was really being uncooperative she stayed on them and got me not only what I needed but what I deserved as a customer. I have been bringing all my cars to Nalley for the last 6 years or more and I must admit Cher was/is the bomb! I would also like to recognize "Auntie" Cookie as I call her. The first loaner I was in was a good car but when I called and asked if I could be put in something else she was quick to assist and told me not to worry about anything. Her customer service was amazing as well! I am so grateful to have worked with all these GREAT people. They made the process more bearable...This probably wont matter much but I suggest they get a little bonus or something for being so great and thorough through this. I brought my car to Nalley September 20th and I didn't get it back until November 20th (no fault of Nalley). Although the word "thank you" goes a long way, so does a little extra money in your pocket LOL :-)

You guys are the best! Quick service, friendly staff and very helpful.

Very positive buying experience overall, either the exception of high pressure tactics used in an attempt to sell the extended service contract which I did not purchase. Also, the “Dealer service/prep” fee of $599.99 is exorbitant, and is nothing more than additional dealer profit margin. Call it what it is, instead of using euphemisms to gloss it over. You can either attempt to baffle me with your brilliance, or befuddle me with your BS!

My experiences with Nalley INFINITI Atlanta have always been positive! Shawn Reza in the service department is the best by far. He always does an incredible job providing excellent customer service. My wait time is minimal, the environment is friendly, and communication is always top notch. Pricing is fair and YES they will price match! I will never go anywhere else for service on my QX80.

It was expensive, like always but this is the first time getting my car repaired at Nalley. Service and atmosphere was great, better than any other Infiniti dealer I’ve seen. All staff was polite and helpful as well.

My experience was amazing. Everyone was super helpful and went above and beyond to make sure I was accommodated. I will only use this dealership as long as I’m in Atlanta

I had the pleasure of working with Kevis Tanner. He was simply amazing. He kept me informed, he was patient and understanding, and that’s what’s I needed at the time. It was awesome!

Sherry Nelson took great care of me. She kept me informed about my vehicle and the service performed was very good.