great customer service and professional technical services.

excellent service

This started as a very poor experience by dropping my car off Monday for a 2-3hr service and the car not being completed until late Thursday. The reason for the 5 stars is DIRECTLY related to the customer service of Sam Straub. He was able to respond, speak clearly and explain the delays. This made the biggest difference.

the service advisors are very friendly and welcoming and did a great job communicating what was going on each step of the way

5

i was welcomed to the service department, my car was checked in and the services i requested were provided in a timely manner and i was able to follow through with my plans for the day.

i always have a great experience with adam. in and out quickly, and everything explained succinctly.

very informative

i do not live close to the dealership but i do work close by so i make my service appointments when i'm scheduled to come into the office. for this reason, i like to get a loaner. i wish i could reserve a loaner rather than them being first come first serve.i was pleased with my recent service experience. i love the automated text to review the service recommendations with the cost. my service advisor was very responsive.

great service. however, the problem has not been fixed, and now my ses light has come on.