Clean waiting room with complimentary coffee and tea, nice waiting room where I was able to work while my car was serviced. Overall great job, Sean the manager was great as well as the employees I’ve interacted with while there.

This is a tentative rating - my service isn’t done yet. As soon as they were done, a major transmission issue arose and the car remains at the dealer. That said, the service representative was incredibly responsive and handled things extremely professionally, getting a rental car and handling everything. I really appreciate her hard work. Here’s hoping the technical service is as good as the customer service.

Great service! My car was taken in at the appointment time. Staff was very polite and professional. Work was completed in a reasonable time frame.

As usual your staff was very professional and prompt. My appointment was at 730 and i was done by 915 am. I am very satisfied with my visit.

From entering the building to pulling off Fritz the gentlemen who helped me that day showed nothing but excellent customer service and professionalism to me.I bought my car in LaGrange, GA but Fritz made me feel comfortable enough to trust my car with Nalley service team.

Made the process easy

I'm a long time customer of this dealership and usually wait on my vehicle when it's serviced. My wait time is acceptable depending on the service being performed. I'm always informed of the approximate time for repair/service and my vehicle is ready as promised. Service representatives are courteous and keep me informed of any delays. Dealership is always clean (especially bathrooms). Other amenities are offered such as snacks, beverages, wi-fi, etc.

Good service

I am really happy with my purchase and I loved working with Kearis and the rest of the team at Nalley Kia who all worked together to ensure I got exactly what I was looking for! I originally came to lease and due to the popularity of my car choice ended up leaving with a used 22 and their ability to help figure it out and ensure I left the dealership happy as hell was unmatched! I recommend them to everyone! Especially Ke!

Angela was very proficient, knowledgeable and Took good care of me while I waited. The technician and the manager went over the details of my service. They were both professional neat and clean.