Salesman was excellent as he was very knowledgeable and engaging. However, the financing experience took a very long time. I cannot understand why it takes so long. It was 3 1/2 hours from the time I arrived until driving off in a new car. The process needs to be streamlined.
Margaret
•
Dec 22, 2021
5.0/5
5.0/5
I received timely quality service on my visit. The staff was professional.
Michelle
•
Dec 21, 2021
4.0/5
4.0/5
Despite reduced staffing issues, I was able to have my urgent matter handled.
Carmen
•
Dec 20, 2021
4.0/5
4.0/5
It was a 4 hour wait for an oil change; but the employees were very nice
Dawit
•
Dec 20, 2021
5.0/5
5.0/5
Happy with the customer service.
Dedrick
•
Dec 20, 2021
5.0/5
5.0/5
All star treatment
Patricia
•
Dec 19, 2021
5.0/5
5.0/5
The problem was addressed in record time and resolved. I am happy to have the Stonecrest Kia so close to where I live.
Johnnie
•
Dec 13, 2021
5.0/5
5.0/5
I want to say Nat was a true blessing during the entire process for me. He returned my calls when I had a concern he really went over and beyond for me. Very Very satisfied!!
David
•
Dec 11, 2021
5.0/5
5.0/5
It was great service
Loudell
•
Dec 7, 2021
4.0/5
4.0/5
I purchased a new tire on Oct 27th. The tire pressure warning came on in Nov. I took it in but they couldn't find anything wrong with it. About 1 1/2 or 2 weeks later it came back on. I took it in. They said slow leak and patched it. I hope I don't have any more problems. Your service people tried to be helpful.
Salesman was excellent as he was very knowledgeable and engaging. However, the financing experience took a very long time. I cannot understand why it takes so long. It was 3 1/2 hours from the time I arrived until driving off in a new car. The process needs to be streamlined.
Margaret
•
Dec 22, 2021
5.0/5
5.0/5
I received timely quality service on my visit. The staff was professional.
Michelle
•
Dec 21, 2021
4.0/5
4.0/5
Despite reduced staffing issues, I was able to have my urgent matter handled.
Carmen
•
Dec 20, 2021
4.0/5
4.0/5
It was a 4 hour wait for an oil change; but the employees were very nice
Dawit
•
Dec 20, 2021
5.0/5
5.0/5
Happy with the customer service.
Dedrick
•
Dec 20, 2021
5.0/5
5.0/5
All star treatment
Patricia
•
Dec 19, 2021
5.0/5
5.0/5
The problem was addressed in record time and resolved. I am happy to have the Stonecrest Kia so close to where I live.
Johnnie
•
Dec 13, 2021
5.0/5
5.0/5
I want to say Nat was a true blessing during the entire process for me. He returned my calls when I had a concern he really went over and beyond for me. Very Very satisfied!!
David
•
Dec 11, 2021
5.0/5
5.0/5
It was great service
Loudell
•
Dec 7, 2021
4.0/5
4.0/5
I purchased a new tire on Oct 27th. The tire pressure warning came on in Nov. I took it in but they couldn't find anything wrong with it. About 1 1/2 or 2 weeks later it came back on. I took it in. They said slow leak and patched it. I hope I don't have any more problems. Your service people tried to be helpful.