The interim service manager was very supportive of my case after I had described my concern and frustration from my previous service visist in May 2021. Diamond, my service representative, provided EXCELLENT service and continuous feedback. I hope that this level of service continous. I think that this Nalley Kia location needed a long awaited overhaul and based on what I have observed on my last visit (7/20/21), the changes are very positive and noticeably effective. Thank you.
Sarah
•
Jul 23, 2021
4.0/5
4.0/5
Needed repairs identified and completed with my satisfaction. Staff polite and courteous.
Larry
•
Jul 22, 2021
4.0/5
4.0/5
NA
Mone
•
Jul 21, 2021
5.0/5
5.0/5
Everyone was very helpful and great!!! I will highly recommend people to Kia Stonecrest
Tavanna
•
Jul 21, 2021
5.0/5
5.0/5
Was quick fast and in a hurry!!
Ruth
•
Jul 20, 2021
5.0/5
5.0/5
I had a later date scheduled for my service but was pleasantly surprised to receive a phone call to come in on an earlier date to get service. I thought that was quite thoughtful! Upon my arrival was greeted and my vehicle was taken back for service in a timely fashion.
Contonja
•
Jul 19, 2021
5.0/5
5.0/5
Service was great
Allyson
•
Jul 19, 2021
5.0/5
5.0/5
Nalley Kia has been an amazing dealership to work with for the last 6 years. I just traded my Optima for a Telluride, and I have nothing but praise for everyone I have worked with there!
Roderick
•
Jul 19, 2021
5.0/5
5.0/5
Great service
Alvan
•
Jul 19, 2021
5.0/5
5.0/5
Great service, wonderful communication, my car felt brand new
The interim service manager was very supportive of my case after I had described my concern and frustration from my previous service visist in May 2021. Diamond, my service representative, provided EXCELLENT service and continuous feedback. I hope that this level of service continous. I think that this Nalley Kia location needed a long awaited overhaul and based on what I have observed on my last visit (7/20/21), the changes are very positive and noticeably effective. Thank you.
Sarah
•
Jul 23, 2021
4.0/5
4.0/5
Needed repairs identified and completed with my satisfaction. Staff polite and courteous.
Larry
•
Jul 22, 2021
4.0/5
4.0/5
NA
Mone
•
Jul 21, 2021
5.0/5
5.0/5
Everyone was very helpful and great!!! I will highly recommend people to Kia Stonecrest
Tavanna
•
Jul 21, 2021
5.0/5
5.0/5
Was quick fast and in a hurry!!
Ruth
•
Jul 20, 2021
5.0/5
5.0/5
I had a later date scheduled for my service but was pleasantly surprised to receive a phone call to come in on an earlier date to get service. I thought that was quite thoughtful! Upon my arrival was greeted and my vehicle was taken back for service in a timely fashion.
Contonja
•
Jul 19, 2021
5.0/5
5.0/5
Service was great
Allyson
•
Jul 19, 2021
5.0/5
5.0/5
Nalley Kia has been an amazing dealership to work with for the last 6 years. I just traded my Optima for a Telluride, and I have nothing but praise for everyone I have worked with there!
Roderick
•
Jul 19, 2021
5.0/5
5.0/5
Great service
Alvan
•
Jul 19, 2021
5.0/5
5.0/5
Great service, wonderful communication, my car felt brand new