Great as always

I expect great service each and every time that my car is serviced at Nalley Kia. I am NEVER disappointed!

This is the second time coming since I bought my new vehicle. M still impressed how nice and professional everyone is there. Very pleased I have to say

Every time I bring my car in for service I get good customer service from Angie. If there a problem she tried to resolve it before it gets to the next level.

Great

The service was fine, my appointment was at 10:30. They were finished at 1:15.

Seevice has definitely declined. I attempted to get someone on the phone 12xs literally before ever getting a live person. I was told my car would take 20 days or more before being looked at however it only took 2. That was a big plus! Once I spoke to an amazing guy in scheduling named Jason.. best customer service by far. He wrote an email and made sure I was heard. But as far as getting through to someone.. needs work.

Antonio the salesman was very professional and courtesy answered all questions and concerns that I had and worked with me in all matters all in all it was very good experience 👍and will recommend Kia 👍

The long wait after a pre-scheduled appointment 3 weeks prior. Also, I was not informed that the wait time had been extended until I asked about my vehicle going into hour #4. I was also told that I would have to bring it back because of a part that was ordered.

Thanks