The team at Nalley Kia, did what was expected, as for me wanting to purchase the vehicle from them,especially the store manager and both finance guys who I interacted with during the process. I will say that the level of professionalism, demonstrated by those individuals should be the model for all representing the Nalley brand. Ill leave the rest to you guys to figure out. You guys should easily be getting 5 stars, but someone needs to be coaching the others daily, especially in these dire times when a potential buyer walks into your store. Everyone needs to be on the same page from the start til the end. Overall ill be recommending this store to all I know. All the best to the team at Nalley Kia.
Barbara
•
Aug 26, 2020
5.0/5
5.0/5
The service was great. Ms. Cassandra was excellent and professional. She got my vehicle in and out.
Ray
•
Aug 26, 2020
4.0/5
4.0/5
I expected a wash Hi
Migon
•
Aug 26, 2020
4.0/5
4.0/5
The service was excellent but I had to wait a long time for them to complete the job.
Harold
•
Aug 26, 2020
4.0/5
4.0/5
Good job !
Nikki
•
Aug 25, 2020
5.0/5
5.0/5
Cassandra is always awesome. I'm still learning the ropes with the service department, so everytime I go in,she knows what the main reason is and always come back and say,Let them check it out first and i will let you know. She is the bomb
Justin
•
Aug 25, 2020
5.0/5
5.0/5
Cassandra is why I came back to the dealer, and my salesman Marcus aswell, great customer service!!
George
•
Aug 25, 2020
5.0/5
5.0/5
This was the third time I've had my car serviced at this Kia location and each time the service is very professional and completed in a timely manner.
The team at Nalley Kia, did what was expected, as for me wanting to purchase the vehicle from them,especially the store manager and both finance guys who I interacted with during the process. I will say that the level of professionalism, demonstrated by those individuals should be the model for all representing the Nalley brand. Ill leave the rest to you guys to figure out. You guys should easily be getting 5 stars, but someone needs to be coaching the others daily, especially in these dire times when a potential buyer walks into your store. Everyone needs to be on the same page from the start til the end. Overall ill be recommending this store to all I know. All the best to the team at Nalley Kia.
Barbara
•
Aug 26, 2020
5.0/5
5.0/5
The service was great. Ms. Cassandra was excellent and professional. She got my vehicle in and out.
Ray
•
Aug 26, 2020
4.0/5
4.0/5
I expected a wash Hi
Migon
•
Aug 26, 2020
4.0/5
4.0/5
The service was excellent but I had to wait a long time for them to complete the job.
Harold
•
Aug 26, 2020
4.0/5
4.0/5
Good job !
Nikki
•
Aug 25, 2020
5.0/5
5.0/5
Cassandra is always awesome. I'm still learning the ropes with the service department, so everytime I go in,she knows what the main reason is and always come back and say,Let them check it out first and i will let you know. She is the bomb
Justin
•
Aug 25, 2020
5.0/5
5.0/5
Cassandra is why I came back to the dealer, and my salesman Marcus aswell, great customer service!!
George
•
Aug 25, 2020
5.0/5
5.0/5
This was the third time I've had my car serviced at this Kia location and each time the service is very professional and completed in a timely manner.