Thank you, thank you! I feel very special that Nally Kia picked up my car, serviced it and returned it back to me within four hours. The young man that picked up was car was very professional and informed me that Cassandra will be in touch with me. Thanks to my Customer Care person, Cassandra for keeping me informed with a text and follow up call. Thanks for the excellent customer service. Nalley has an amazing team!
Shana
•
Apr 24, 2020
4.0/5
4.0/5
The wait time was unacceptable(2.5 hrs) but Ms. Cassandra was very sweet and had service do something for me i asked for several times before. It was very appreciated
Thank you, thank you! I feel very special that Nally Kia picked up my car, serviced it and returned it back to me within four hours. The young man that picked up was car was very professional and informed me that Cassandra will be in touch with me. Thanks to my Customer Care person, Cassandra for keeping me informed with a text and follow up call. Thanks for the excellent customer service. Nalley has an amazing team!
Shana
•
Apr 24, 2020
4.0/5
4.0/5
The wait time was unacceptable(2.5 hrs) but Ms. Cassandra was very sweet and had service do something for me i asked for several times before. It was very appreciated