Cassandra was very good and getting me in and out and keeping me informed. The driver Tyler was once again superior in his customer service efforts. Thanks again everyone
Saraine
•
Jun 16, 2019
5.0/5
5.0/5
I always enjoy my experience at Nalley KIA. The facility is always clean and the customer service is impeccable!
Howard
•
Jun 15, 2019
5.0/5
5.0/5
Excellent
Toni
•
Jun 14, 2019
4.0/5
4.0/5
It would have been excellent but my wait time was too long because my Rep forgot about me. He then asked me if I wanted a car wash which took up more of my time. Thanks
Camille
•
Jun 14, 2019
5.0/5
5.0/5
Great service, love the complimentary shuttle to the mall, text updates, and staff communication!
Kierra
•
Jun 14, 2019
5.0/5
5.0/5
I was late for my appointment and they still serviced my car right away. I love that they have popcorn, water, coffee, etc that you can enjoy while waiting. I had a nice hit chocolate while I waited. They even offer you a ride in a 10 mile radius while you wait. Great staff! Oh. Almost forgot to mention that I did not have any coupons and the service clerk ended up going out of her way to find me a coupon which ended up taking $10 off my service.
Melvin
•
Jun 14, 2019
5.0/5
5.0/5
Yeah
Tye
•
Jun 14, 2019
4.0/5
4.0/5
My advisor was great but the person who worked in my car did. It complete a CSR so I had to wait longer than expected when I came to pick up my car.
Shirley
•
Jun 12, 2019
5.0/5
5.0/5
The service was great I didn't have to wait too long
Cassandra was very good and getting me in and out and keeping me informed. The driver Tyler was once again superior in his customer service efforts. Thanks again everyone
Saraine
•
Jun 16, 2019
5.0/5
5.0/5
I always enjoy my experience at Nalley KIA. The facility is always clean and the customer service is impeccable!
Howard
•
Jun 15, 2019
5.0/5
5.0/5
Excellent
Toni
•
Jun 14, 2019
4.0/5
4.0/5
It would have been excellent but my wait time was too long because my Rep forgot about me. He then asked me if I wanted a car wash which took up more of my time. Thanks
Camille
•
Jun 14, 2019
5.0/5
5.0/5
Great service, love the complimentary shuttle to the mall, text updates, and staff communication!
Kierra
•
Jun 14, 2019
5.0/5
5.0/5
I was late for my appointment and they still serviced my car right away. I love that they have popcorn, water, coffee, etc that you can enjoy while waiting. I had a nice hit chocolate while I waited. They even offer you a ride in a 10 mile radius while you wait. Great staff! Oh. Almost forgot to mention that I did not have any coupons and the service clerk ended up going out of her way to find me a coupon which ended up taking $10 off my service.
Melvin
•
Jun 14, 2019
5.0/5
5.0/5
Yeah
Tye
•
Jun 14, 2019
4.0/5
4.0/5
My advisor was great but the person who worked in my car did. It complete a CSR so I had to wait longer than expected when I came to pick up my car.
Shirley
•
Jun 12, 2019
5.0/5
5.0/5
The service was great I didn't have to wait too long