Service was good.i had a factory recall o 2015 Kia Optima. ENGINE replacement. SERVICE ADVISOR Marshon was very professional during entire process i.e securing loaner car during the 3 week wait for deliverment to be shipped and installed Exceeded my expectations .
Codee
•
Jun 11, 2019
5.0/5
5.0/5
My service was prompt and professional. I really love my service rep Cassandra
Sherica
•
Jun 11, 2019
5.0/5
5.0/5
They always greet you soon as you walk in and tell you the amenities they have while you wait. They have outstanding customer service by being helpful in explaining things about your car and answering questions that you may have.
Tracy
•
Jun 11, 2019
5.0/5
5.0/5
Cassandra is always on her game. Even though she was training a new employee she stayed in tuned with all my questions and concerns. She is why I come to Nalley Kia stonecrest
Joseph
•
Jun 11, 2019
5.0/5
5.0/5
Marshun was wonderful as always. I absolutely love her customer service.
Bobbie
•
Jun 10, 2019
5.0/5
5.0/5
Service was fast. Only took 1 hour.
Karon
•
Jun 10, 2019
5.0/5
5.0/5
The wait was long even though I had an appoint.
Tyra
•
Jun 10, 2019
5.0/5
5.0/5
Was able to use my coupon for service !
Calvin
•
Jun 10, 2019
5.0/5
5.0/5
Great customer service and prompt timing on servicing my vehicle! I also like the recommendation portion on the service. Great experience
Service was good.i had a factory recall o 2015 Kia Optima. ENGINE replacement. SERVICE ADVISOR Marshon was very professional during entire process i.e securing loaner car during the 3 week wait for deliverment to be shipped and installed Exceeded my expectations .
Codee
•
Jun 11, 2019
5.0/5
5.0/5
My service was prompt and professional. I really love my service rep Cassandra
Sherica
•
Jun 11, 2019
5.0/5
5.0/5
They always greet you soon as you walk in and tell you the amenities they have while you wait. They have outstanding customer service by being helpful in explaining things about your car and answering questions that you may have.
Tracy
•
Jun 11, 2019
5.0/5
5.0/5
Cassandra is always on her game. Even though she was training a new employee she stayed in tuned with all my questions and concerns. She is why I come to Nalley Kia stonecrest
Joseph
•
Jun 11, 2019
5.0/5
5.0/5
Marshun was wonderful as always. I absolutely love her customer service.
Bobbie
•
Jun 10, 2019
5.0/5
5.0/5
Service was fast. Only took 1 hour.
Karon
•
Jun 10, 2019
5.0/5
5.0/5
The wait was long even though I had an appoint.
Tyra
•
Jun 10, 2019
5.0/5
5.0/5
Was able to use my coupon for service !
Calvin
•
Jun 10, 2019
5.0/5
5.0/5
Great customer service and prompt timing on servicing my vehicle! I also like the recommendation portion on the service. Great experience