great service

My car was in the service center for 3 days and I keep having to call in for updates. I wish the service person Angela called me to let me know my cars status but overall the service was good. Angela took care of me when I did speak with her. My car is running great.

The staff was very professional and nice. I will definitely continue doing my car services with this location

The service person was very accommodating and was Knowledgeable about why we were in for service.

The reps who assisted me were awesome. Mildred was very helpful and made me feel completely comfortable about my service.The wait time was short and my car is driving better than it was before.

Timely

Friendly service. Problems addressed.

Each time I visit the Kia Nalley dealership I’m greeted by a pleasant customer service representative who is always friendly and professional. My concerns are always taken seriously and the feedback is always helpful.

I scheduled online and was unable to select advisor. When I arrived I was met with a clipboard and a person who guided me to an advisor and didn’t give me opportunity to goto the person I normally goto. I get my car back, go out the next morning and my car is leaking oil and making a grinding noise it wasn’t making before service. I take it back and the advisor tells me she will try to get my car back to me same day and it’s a Saturday so I had to tell her I have to goto work Monday. I did get car back same day but it was inconvenient and I would have preferred having option of selecting advisor when scheduling the service.

All employees were super kind and attentive.