Ben Otieno was excellent‼️ He was very professional, nice and knowledgeable about the vehicle we test drove and when making comparisons to other vehicles. He was able to answer all our questions. Once we decided to buy the car he kept us informed about the timetable in getting the paperwork completed and the car ready for us to leave. The Nalley Roswell location is wonderful. The people we talked to were all very professional, nice and welcoming. The facilities are comfortable for the customers to wait in with beverages and snacks. If we lived in the Atlanta area we would definitely be coming to this dealership for service but we live in Northwest Florida so will be getting service closer to home. We thank everyone that we had the privilege to run into during our time at this dealership. GREAT JOB‼️
Karen
•
Jun 25, 2025
5.0/5
5.0/5
MANNY HIRALDO was a very professional salesman, in every way!
Christy
•
Jun 24, 2025
5.0/5
5.0/5
Armand at Nalley Lexus was awesome and provided excellent customer service.
Samuel
•
Jun 19, 2025
5.0/5
5.0/5
Our salesman, Jeremiah, was attentive and proactive in getting the car we wanted and kept us informed throughout the process.
Jane
•
Jun 18, 2025
5.0/5
5.0/5
Jose was great to work with!
Thomas
•
Jun 18, 2025
4.0/5
4.0/5
Very well done Ben was excellent Ben answered all question in a clear manner Could not ask for more
Marie-claude
•
Jun 17, 2025
5.0/5
5.0/5
It was a very positive experience with all concern. Jose Leal was Amazing. He was knowledgeable, patient, helpful, professional, and very pleasant. We really appreciate him and will definitely recommend Carmen and Jose L. Two others and the future.
Richard
•
Jun 13, 2025
5.0/5
5.0/5
Bryan Shannon is the best and the customer experience was amazing
Jeffery
•
Jun 12, 2025
4.0/5
4.0/5
Ken was great. He went above and beyond to find us what we wanted in our price range. As with any dealership, getting into the finance office in a reasonable amount of time is tedious. No pressure to purchase any warranties.
Robert
•
Jun 9, 2025
5.0/5
5.0/5
I really like Nalley Lexus, the dealership is well maintained, convenient, the staff employees are friendly and professional, they answered all my questions, I test drove my vehicle, overall I really had a nice experience purchasing my new vehicle!
Ben Otieno was excellent‼️ He was very professional, nice and knowledgeable about the vehicle we test drove and when making comparisons to other vehicles. He was able to answer all our questions. Once we decided to buy the car he kept us informed about the timetable in getting the paperwork completed and the car ready for us to leave. The Nalley Roswell location is wonderful. The people we talked to were all very professional, nice and welcoming. The facilities are comfortable for the customers to wait in with beverages and snacks. If we lived in the Atlanta area we would definitely be coming to this dealership for service but we live in Northwest Florida so will be getting service closer to home. We thank everyone that we had the privilege to run into during our time at this dealership. GREAT JOB‼️
Karen
•
Jun 25, 2025
5.0/5
5.0/5
MANNY HIRALDO was a very professional salesman, in every way!
Christy
•
Jun 24, 2025
5.0/5
5.0/5
Armand at Nalley Lexus was awesome and provided excellent customer service.
Samuel
•
Jun 19, 2025
5.0/5
5.0/5
Our salesman, Jeremiah, was attentive and proactive in getting the car we wanted and kept us informed throughout the process.
Jane
•
Jun 18, 2025
5.0/5
5.0/5
Jose was great to work with!
Thomas
•
Jun 18, 2025
4.0/5
4.0/5
Very well done Ben was excellent Ben answered all question in a clear manner Could not ask for more
Marie-claude
•
Jun 17, 2025
5.0/5
5.0/5
It was a very positive experience with all concern. Jose Leal was Amazing. He was knowledgeable, patient, helpful, professional, and very pleasant. We really appreciate him and will definitely recommend Carmen and Jose L. Two others and the future.
Richard
•
Jun 13, 2025
5.0/5
5.0/5
Bryan Shannon is the best and the customer experience was amazing
Jeffery
•
Jun 12, 2025
4.0/5
4.0/5
Ken was great. He went above and beyond to find us what we wanted in our price range. As with any dealership, getting into the finance office in a reasonable amount of time is tedious. No pressure to purchase any warranties.
Robert
•
Jun 9, 2025
5.0/5
5.0/5
I really like Nalley Lexus, the dealership is well maintained, convenient, the staff employees are friendly and professional, they answered all my questions, I test drove my vehicle, overall I really had a nice experience purchasing my new vehicle!