I have to give a shout out to Jordan my service advisor. His outgoing personality and Lexus knowledge make it easy to hang out and wait around while my car is being serviced. Jordan keeps me updated continuously about the status of my car and I don’t feel left out or forgotten. Great job!
Anonymous
•
Sep 21, 2024
5.0/5
5.0/5
Great as usual
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
Jim did great job comparing the different SUVs
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
Great service experience as usual
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
Our salesman Sonnie Phillips was a great salesman and we appreciate the time that he spent with us. We love our purchase of the RX350!
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
service advisor was outstanding
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
Very satisfied with my service and my service advisor!
Anonymous
•
Sep 20, 2024
4.0/5
4.0/5
My service guy was at lunch and I had to wait to get some help
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
Very nice people.
Anonymous
•
Sep 20, 2024
4.0/5
4.0/5
Nalley offers a $25 discount for an oil change, when I mentioned this to my technician I was told to produce the coupon and it would be honored. I was required to pull up Nalleys website and show the offer to receive the discount. Unbelievable. If it is on the website it should be part of the sale. The customer is doing the work to receive a discount that is offered in the Nalley website.
I have to give a shout out to Jordan my service advisor. His outgoing personality and Lexus knowledge make it easy to hang out and wait around while my car is being serviced. Jordan keeps me updated continuously about the status of my car and I don’t feel left out or forgotten. Great job!
Anonymous
•
Sep 21, 2024
5.0/5
5.0/5
Great as usual
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
Jim did great job comparing the different SUVs
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
Great service experience as usual
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
Our salesman Sonnie Phillips was a great salesman and we appreciate the time that he spent with us. We love our purchase of the RX350!
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
service advisor was outstanding
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
Very satisfied with my service and my service advisor!
Anonymous
•
Sep 20, 2024
4.0/5
4.0/5
My service guy was at lunch and I had to wait to get some help
Anonymous
•
Sep 20, 2024
5.0/5
5.0/5
Very nice people.
Anonymous
•
Sep 20, 2024
4.0/5
4.0/5
Nalley offers a $25 discount for an oil change, when I mentioned this to my technician I was told to produce the coupon and it would be honored. I was required to pull up Nalleys website and show the offer to receive the discount. Unbelievable. If it is on the website it should be part of the sale. The customer is doing the work to receive a discount that is offered in the Nalley website.