Nalley Lexus Roswell
4.9/5
4.9 /5
18,858 Verified Reviews
980 Mansell Rd, Roswell, GA 30076, US
(770) 284-8580
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18,858 Verified Reviews
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5.0/5
5.0 /5
only had a wait of a little over 2 hours on my gx460, for combined summer vacation servicing, and 40k mile check up.
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5.0/5
5.0 /5
knowledge, professional, accommodating.
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5.0/5
5.0 /5
brandi is now my preferred serviced advisor.
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5.0/5
5.0 /5
excellent
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5.0/5
5.0 /5
the service consultant was fantastic and took great care of me. no issues at all.
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5.0/5
5.0 /5
Excellent!
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5.0/5
5.0 /5
excellent
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4.0/5
4.0 /5
it was easy to drop off and get service updates.
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4.0/5
4.0 /5
My experience, customer service wise, was off the charts excellent! I recently purchased (and financed through Lexus) a 2008 Honda Accord. The service representative was extremely patient and knowledgable. He printed me out a sheet that had recent repairs performed on the vehicle. I recieved my car that same day - they made everything very pleasant from start to finish. Unfortunately, when I started driving my vehicle within the next few days I noticed a few issues. The brakes squeal when I brake, the horn does not work at all (YIKES), the sunroof is inoperable and one of the back up lights is out. I noted on the recent repair sheet that they "fixed" all of these issues (except the horn) but none of the above issues are actually resolved.
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5.0/5
5.0 /5
very good