hassan was awesome. he was knowledgeable and he took care of my concerns. larry fantastic! he adjusted to what was important to me and made sure i was 100% happy. me & tj( my puppy) are overjoyed with our new ride. i would definitely tell my friends if u want a great car with fantastic customer service go see hassan & larry they will take care of you.

very professional, no hassle, and quick

nathan did a great job. one item did not get done, emissions test, as requested. repairs took an unusual amount of time and was out of his control-parts needed were hard to acquire, one glass window arrived broken and had to be reordered. overall he did a great job and went the extra mile and sent me my receipts via email when i could not locate, after our move, the original paper copies. i will be asking for his assistance again.

always efficient.

i liked working with bennet. nice guy and knowledgeable. however, $150 for an oil change is absurd. i've been a loyal lexus owner and customer for 32 years. my first lexus was a 1990 ls and we've owned six cars. i value lexus training and expertise but $150 for an oil change is not going to fly. i expect that behavior from the sales department but not from service.

if that is top marks that is my rating. i had a very good experience.

5

will is great. communicates well and listens well.

on time, relaxing, coffee, snacks, cleanliness, help available for answering questions, car returned clean, washed and dried

very good