We had a very nice gentleman help us all the way from test driving to filling out the purchase documents. He could not have been more helpful to us. The facility was very nice and clean but was comfortable to us. We did come later in the business day so we did have a bit of a wait to close out the deal…..even past closing time. But the folks who stayed late did not seem at all like they were just eager to go home, and that made our experience worth the wait. The gentleman that helped us, Jim, even drove the car for us to our house about 30 miles away because my wife was not comfortable with Ga 400 traffic. It was an impressive gesture that meant the world to us. If not for a rather lengthy wait to close out the deal, it would have been a five star experience. All-in-all, it was a good experience.
Anonymous
•
Mar 10, 2022
5.0/5
5.0/5
excellent, personalized service. prompt service too
Anonymous
•
Mar 10, 2022
5.0/5
5.0/5
pleasant and knowledgeable advisor, anthony
Anonymous
•
Mar 9, 2022
4.0/5
4.0/5
Mr. Do Pak was excellent as usual as my service consultant . The main issue I have is that when I got the car back there were a couple of my cd's in my back seat and my bottle of sanitizer. I truly appreciate it if the individuals that work on the car put things back where they found it once the work is completed. This is not the first time it has happened.
Anonymous
•
Mar 9, 2022
5.0/5
5.0/5
got in and out quickly. my service rep kept me informed throughout the process. he was very nice and professional.
Anonymous
•
Mar 9, 2022
4.5/5
4.5/5
great experience but waited and hour and a half before receiving the diagnostic report and with it taking so long i assumed that my car was ready is all
Anonymous
•
Mar 9, 2022
5.0/5
5.0/5
fast, fair pricing, like my service advisor
Anonymous
•
Mar 9, 2022
5.0/5
5.0/5
very good and quick.
Anonymous
•
Mar 8, 2022
5.0/5
5.0/5
Alex and John were awesome to work with and I love my Lexus NX 300!
We had a very nice gentleman help us all the way from test driving to filling out the purchase documents. He could not have been more helpful to us. The facility was very nice and clean but was comfortable to us. We did come later in the business day so we did have a bit of a wait to close out the deal…..even past closing time. But the folks who stayed late did not seem at all like they were just eager to go home, and that made our experience worth the wait. The gentleman that helped us, Jim, even drove the car for us to our house about 30 miles away because my wife was not comfortable with Ga 400 traffic. It was an impressive gesture that meant the world to us. If not for a rather lengthy wait to close out the deal, it would have been a five star experience. All-in-all, it was a good experience.
Anonymous
•
Mar 10, 2022
5.0/5
5.0/5
excellent, personalized service. prompt service too
Anonymous
•
Mar 10, 2022
5.0/5
5.0/5
pleasant and knowledgeable advisor, anthony
Anonymous
•
Mar 9, 2022
4.0/5
4.0/5
Mr. Do Pak was excellent as usual as my service consultant . The main issue I have is that when I got the car back there were a couple of my cd's in my back seat and my bottle of sanitizer. I truly appreciate it if the individuals that work on the car put things back where they found it once the work is completed. This is not the first time it has happened.
Anonymous
•
Mar 9, 2022
5.0/5
5.0/5
got in and out quickly. my service rep kept me informed throughout the process. he was very nice and professional.
Anonymous
•
Mar 9, 2022
4.5/5
4.5/5
great experience but waited and hour and a half before receiving the diagnostic report and with it taking so long i assumed that my car was ready is all
Anonymous
•
Mar 9, 2022
5.0/5
5.0/5
fast, fair pricing, like my service advisor
Anonymous
•
Mar 9, 2022
5.0/5
5.0/5
very good and quick.
Anonymous
•
Mar 8, 2022
5.0/5
5.0/5
Alex and John were awesome to work with and I love my Lexus NX 300!