Brandi Maday has consistently provided excellent customer service. She is clearly an asset to the team. I'm always greeted professionally with a friendly smile from the tech who meets me when I arrive for an appointment and the staff are always approachable.
Anonymous
•
Sep 11, 2024
5.0/5
5.0/5
Pleasant
Anonymous
•
Sep 11, 2024
5.0/5
5.0/5
Went in for routine service and everything went smooth thanks to Brandi!! Love how she always has my best interest in me personally and also that same care goes to my Lexus!
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Getting my car serviced with Igor is like seeing an old buddy again. He truly treats you like family.
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Bryan was nothing short of amazing from start to finish!
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Prompt service and accurate time estimate. The poor condition of the wipers was known to me for a while, but had not been flagged at Hennessy Lexus last oil change. I always forget about it until the first rain after the oil change. Glad I finally did it.
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
We had a very good experience at this dealership. We had a young salesperson who was only with Nalley Lexus for four months, but was quite knowledgeable and courteous. He was not pushy and was honest in his answers; and if he did not know he sought the answer from an experienced salesperson or manager.
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Excellent, very professional.
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Brandi Maday is my service rep and she's a "Rock Star". She always takes great care of me.
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Once again, Jordan took great care of my vehicle & me! I was in/out in a reasonable amount of time, he thoroughly explained the service items that were recommended vs necessary (did not try to up-sell add'l items) & was as kind & pleasant as always. I truly cannot say enough about how blessed I am that he is my service advisor. He is an asset to Nalley Lexus & to me :-)
Brandi Maday has consistently provided excellent customer service. She is clearly an asset to the team. I'm always greeted professionally with a friendly smile from the tech who meets me when I arrive for an appointment and the staff are always approachable.
Anonymous
•
Sep 11, 2024
5.0/5
5.0/5
Pleasant
Anonymous
•
Sep 11, 2024
5.0/5
5.0/5
Went in for routine service and everything went smooth thanks to Brandi!! Love how she always has my best interest in me personally and also that same care goes to my Lexus!
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Getting my car serviced with Igor is like seeing an old buddy again. He truly treats you like family.
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Bryan was nothing short of amazing from start to finish!
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Prompt service and accurate time estimate. The poor condition of the wipers was known to me for a while, but had not been flagged at Hennessy Lexus last oil change. I always forget about it until the first rain after the oil change. Glad I finally did it.
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
We had a very good experience at this dealership. We had a young salesperson who was only with Nalley Lexus for four months, but was quite knowledgeable and courteous. He was not pushy and was honest in his answers; and if he did not know he sought the answer from an experienced salesperson or manager.
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Excellent, very professional.
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Brandi Maday is my service rep and she's a "Rock Star". She always takes great care of me.
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Once again, Jordan took great care of my vehicle & me! I was in/out in a reasonable amount of time, he thoroughly explained the service items that were recommended vs necessary (did not try to up-sell add'l items) & was as kind & pleasant as always. I truly cannot say enough about how blessed I am that he is my service advisor. He is an asset to Nalley Lexus & to me :-)