Will was very helpful and professional, he told me right away that my recall repair would take a while and had me in a loaner and on my way back to work in a few minutes, thank you!
James
•
Jan 7, 2021
4.0/5
4.0/5
Brakes are squeaking.
Cheryl
•
Jan 7, 2021
5.0/5
5.0/5
Great experience start to finish. Due to Covid I had to do the entire experience by phone and online. My documents and my car were delivered to me at home. Beat dealership experience I’ve ever had. John Cho was awesome!
Leita
•
Jan 7, 2021
5.0/5
5.0/5
We have been Nalley Lexus customers for 10 years and it’s because of the excellent customer service and how everyone makes you feel like you’re part of a family. I have to give a big shout out to Jim Roberts. He will do everything in his power to make you feel at ease with your purchase and will go over every detail about your new vehicle. He is the best!!!!
N/a
•
Jan 7, 2021
5.0/5
5.0/5
Excellent job and done quickly however. There was a recall on my case and they didn’t have the parts. That seems to be an ongoing problem. My wife’s case had the same recall and they didn’t have parts. Got to do better.
Mariamma
•
Jan 7, 2021
5.0/5
5.0/5
Good service
Min
•
Jan 7, 2021
5.0/5
5.0/5
Very good service.
Won
•
Jan 7, 2021
5.0/5
5.0/5
I love Lexus 💖
Phyllis
•
Jan 7, 2021
5.0/5
5.0/5
Always excellent service.
Nancy
•
Jan 7, 2021
5.0/5
5.0/5
Everything went well, Cameron was very helpful and knowledgeable.
Will was very helpful and professional, he told me right away that my recall repair would take a while and had me in a loaner and on my way back to work in a few minutes, thank you!
James
•
Jan 7, 2021
4.0/5
4.0/5
Brakes are squeaking.
Cheryl
•
Jan 7, 2021
5.0/5
5.0/5
Great experience start to finish. Due to Covid I had to do the entire experience by phone and online. My documents and my car were delivered to me at home. Beat dealership experience I’ve ever had. John Cho was awesome!
Leita
•
Jan 7, 2021
5.0/5
5.0/5
We have been Nalley Lexus customers for 10 years and it’s because of the excellent customer service and how everyone makes you feel like you’re part of a family. I have to give a big shout out to Jim Roberts. He will do everything in his power to make you feel at ease with your purchase and will go over every detail about your new vehicle. He is the best!!!!
N/a
•
Jan 7, 2021
5.0/5
5.0/5
Excellent job and done quickly however. There was a recall on my case and they didn’t have the parts. That seems to be an ongoing problem. My wife’s case had the same recall and they didn’t have parts. Got to do better.
Mariamma
•
Jan 7, 2021
5.0/5
5.0/5
Good service
Min
•
Jan 7, 2021
5.0/5
5.0/5
Very good service.
Won
•
Jan 7, 2021
5.0/5
5.0/5
I love Lexus 💖
Phyllis
•
Jan 7, 2021
5.0/5
5.0/5
Always excellent service.
Nancy
•
Jan 7, 2021
5.0/5
5.0/5
Everything went well, Cameron was very helpful and knowledgeable.