Courteous and kept me informed in spite of inconvenience of having to wait to the next day. One glitch: still used wrong cell number despite my requesting that number being removed.
Suzanne
•
Oct 31, 2020
5.0/5
5.0/5
We have had excellent customer service during 3 recent visits. Do is thorough & professional and made extra effort to get two repair issues resolved. Another time, Brandy took over for him when he was out. Our car’s warning systems had come on as we were driving. She was extremely busy but took care of us and made sure we had the loaner we needed. Julio also jumped in late one day to bring our care around for pick up. Quality service personnel like these are a contributing factor in owning Lexus vehicles.
Amir
•
Oct 31, 2020
5.0/5
5.0/5
Gabriella was awesome! Will be back again!
Terry
•
Oct 31, 2020
5.0/5
5.0/5
Great service
Samuel
•
Oct 31, 2020
5.0/5
5.0/5
Best service ever! We drove all the way from Florida because we bought our car from Nalley and they have always done a great job. (Plus the car wash is a bonus!)
Ralph
•
Oct 31, 2020
5.0/5
5.0/5
Quick and very professional
Gregory
•
Oct 31, 2020
5.0/5
5.0/5
Good service
Jessica
•
Oct 31, 2020
5.0/5
5.0/5
Excellent services
Sharon
•
Oct 31, 2020
5.0/5
5.0/5
Brandi was incredibly helpful. I'll be back for some much needed repairs soon.
Courteous and kept me informed in spite of inconvenience of having to wait to the next day. One glitch: still used wrong cell number despite my requesting that number being removed.
Suzanne
•
Oct 31, 2020
5.0/5
5.0/5
We have had excellent customer service during 3 recent visits. Do is thorough & professional and made extra effort to get two repair issues resolved. Another time, Brandy took over for him when he was out. Our car’s warning systems had come on as we were driving. She was extremely busy but took care of us and made sure we had the loaner we needed. Julio also jumped in late one day to bring our care around for pick up. Quality service personnel like these are a contributing factor in owning Lexus vehicles.
Amir
•
Oct 31, 2020
5.0/5
5.0/5
Gabriella was awesome! Will be back again!
Terry
•
Oct 31, 2020
5.0/5
5.0/5
Great service
Samuel
•
Oct 31, 2020
5.0/5
5.0/5
Best service ever! We drove all the way from Florida because we bought our car from Nalley and they have always done a great job. (Plus the car wash is a bonus!)
Ralph
•
Oct 31, 2020
5.0/5
5.0/5
Quick and very professional
Gregory
•
Oct 31, 2020
5.0/5
5.0/5
Good service
Jessica
•
Oct 31, 2020
5.0/5
5.0/5
Excellent services
Sharon
•
Oct 31, 2020
5.0/5
5.0/5
Brandi was incredibly helpful. I'll be back for some much needed repairs soon.