Had a great experience with Sal D'amico. Knowledgeable and very professional. Thanks to everyone involved in my purchase!
Shelley
•
Sep 29, 2020
5.0/5
5.0/5
Brandi was my service representative for my most recent visit to Nalley. She provided great service from the time I arrived until I picked up my car almost a week later. She was staying in contact with any updates after my vehicles inspection and answering any and all questions along the way. I would highly suggest Nalley Roswell for any service needed on your Lexus vehicle as well as Brandi as your service rep! My family has been coming to Nalley Roswell for years and we will continue to do so for all of our service needs!
Carlos
•
Sep 29, 2020
5.0/5
5.0/5
Excellent experience
Liz
•
Sep 29, 2020
5.0/5
5.0/5
My Service Manager Anthony was excellent. He met me on time, went over the process and reported the findings in a timely manner. I will definitely bring my Lexus back to this location.
Todd
•
Sep 28, 2020
5.0/5
5.0/5
Do was great as always!
William
•
Sep 28, 2020
4.0/5
4.0/5
I have mixed emotions. First, the "greeter" forgot to tell my tech I was there, so I waited almost an hour before I finally went up to someone and asked. Secondly, I got a loaner because it was going to take a couple of days to finish the recall on my car...which was ok...except when I went home and woke up the next morning, I had a flat tire. I called for Lexus to fix it and it took 2 days to come out because it was Labor Day weekend and no one wanted to come. So I was never able to use the loaner. However, I finally got a really good girl, Casey, from Lexus and she sent someone out to change the tire the next morning when my car was ready. Lexus apologized profusely and even brought my car to me. Lexus has called me twice since then and still apologized. My tech Cameron was awesome and was very upset when he saw what happened. So it was a bad situation, but Lexus tried to make it right.
Priscilla
•
Sep 28, 2020
5.0/5
5.0/5
Our salesman Jim Roberts is the best. He is so knowledgeable on everything about Lexus He is number 1 in our book.
ALLEN,
•
Sep 28, 2020
5.0/5
5.0/5
I had a great experience. Burnell and Jason were fantastic and went above and beyond for me. Everyone I spoke with was pleasant and professional- I would recommend them to anyone looking for a new or used vehicle. I’m a returning Nalley buyer and every experience is better than the last. Thanks again!
Roderick
•
Sep 28, 2020
5.0/5
5.0/5
Wonderful, superior service. We will be doing more business with your team.
Had a great experience with Sal D'amico. Knowledgeable and very professional. Thanks to everyone involved in my purchase!
Shelley
•
Sep 29, 2020
5.0/5
5.0/5
Brandi was my service representative for my most recent visit to Nalley. She provided great service from the time I arrived until I picked up my car almost a week later. She was staying in contact with any updates after my vehicles inspection and answering any and all questions along the way. I would highly suggest Nalley Roswell for any service needed on your Lexus vehicle as well as Brandi as your service rep! My family has been coming to Nalley Roswell for years and we will continue to do so for all of our service needs!
Carlos
•
Sep 29, 2020
5.0/5
5.0/5
Excellent experience
Liz
•
Sep 29, 2020
5.0/5
5.0/5
My Service Manager Anthony was excellent. He met me on time, went over the process and reported the findings in a timely manner. I will definitely bring my Lexus back to this location.
Todd
•
Sep 28, 2020
5.0/5
5.0/5
Do was great as always!
William
•
Sep 28, 2020
4.0/5
4.0/5
I have mixed emotions. First, the "greeter" forgot to tell my tech I was there, so I waited almost an hour before I finally went up to someone and asked. Secondly, I got a loaner because it was going to take a couple of days to finish the recall on my car...which was ok...except when I went home and woke up the next morning, I had a flat tire. I called for Lexus to fix it and it took 2 days to come out because it was Labor Day weekend and no one wanted to come. So I was never able to use the loaner. However, I finally got a really good girl, Casey, from Lexus and she sent someone out to change the tire the next morning when my car was ready. Lexus apologized profusely and even brought my car to me. Lexus has called me twice since then and still apologized. My tech Cameron was awesome and was very upset when he saw what happened. So it was a bad situation, but Lexus tried to make it right.
Priscilla
•
Sep 28, 2020
5.0/5
5.0/5
Our salesman Jim Roberts is the best. He is so knowledgeable on everything about Lexus He is number 1 in our book.
ALLEN,
•
Sep 28, 2020
5.0/5
5.0/5
I had a great experience. Burnell and Jason were fantastic and went above and beyond for me. Everyone I spoke with was pleasant and professional- I would recommend them to anyone looking for a new or used vehicle. I’m a returning Nalley buyer and every experience is better than the last. Thanks again!
Roderick
•
Sep 28, 2020
5.0/5
5.0/5
Wonderful, superior service. We will be doing more business with your team.