Jordan provided excellent customer service as always.
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
Such a wonderful car buying experience, and worked with Alex and Kevin. Their service and attention to my needs were top tier, and they were absolutely professional. I would refer my friends and family.
Anonymous
•
Sep 2, 2024
4.0/5
4.0/5
Nice environment to wait and relax while car was being serviced. Staff was very friendly. But, the estimated wait time that I was told on the phone of 1 hour actually ended up being a 3 hour time frame. And, it was a simple first 5K mile service. I don't even think my car was test driven like the service report says it was. I was given a niceLexus key chain to appease me for the wait but I would hope the service time would not be like this for future visits.
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
My experience with Nalley Lexus was a great and all associates I spoke to did their job in a professional manner. Mainly I spoke to Brian Guindin and though his leadership I had additional contact with Ron Campbell and Dexter Harris. During the time of my first phone call and through the process of purchasing my car not one time did I have a negative experience.
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
Lazarus is outstanding
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
Jordan , service department always does a fantastic job. Appreciate his patience and professionalism.
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
It was great
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
The customer service is always outstanding in every respect. The details on greeting customers, keeping up with the status of service being performed, and explaining any issues or problems.
Jordan provided excellent customer service as always.
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
Such a wonderful car buying experience, and worked with Alex and Kevin. Their service and attention to my needs were top tier, and they were absolutely professional. I would refer my friends and family.
Anonymous
•
Sep 2, 2024
4.0/5
4.0/5
Nice environment to wait and relax while car was being serviced. Staff was very friendly. But, the estimated wait time that I was told on the phone of 1 hour actually ended up being a 3 hour time frame. And, it was a simple first 5K mile service. I don't even think my car was test driven like the service report says it was. I was given a niceLexus key chain to appease me for the wait but I would hope the service time would not be like this for future visits.
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
My experience with Nalley Lexus was a great and all associates I spoke to did their job in a professional manner. Mainly I spoke to Brian Guindin and though his leadership I had additional contact with Ron Campbell and Dexter Harris. During the time of my first phone call and through the process of purchasing my car not one time did I have a negative experience.
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
Lazarus is outstanding
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
Jordan , service department always does a fantastic job. Appreciate his patience and professionalism.
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
It was great
Anonymous
•
Sep 2, 2024
5.0/5
5.0/5
The customer service is always outstanding in every respect. The details on greeting customers, keeping up with the status of service being performed, and explaining any issues or problems.