Quick, easy scheduling. Danny, the associate, was very personable and helpful. Kept me updated on car over the service period.

My wife , Yvonne Harrell, just bought me a new 300h , from you. You must be doing something right. b.f. h.

David and the Nalley team are great! Always friendly, attentive and easy to work with! That is five stars! It is great that there are loaner vehicles but first come first serve is challenging rather than knowing a loaner will be available. I understand it is challenging because the dealership doesn’t know when a loaner will be returned. Other dealerships I’ve worked with ( not Lexus) will provide a car that may even be rented if a dealership loaner is not available. With the many Nalley dealerships in the area, you’d think they would be able to coordinate a guaranteed loaner. I don’t care if it’s a Lexus or any other Nalley brand. I took the first appointment available in the day to increase the chances of a loaner being available, which is was, but it’s not always possible to drop off in the mornings. Other than that, five stars all around!

I had a 20,000 mile service plus a minor recall item completed. An adjustment was made to my sunroof as requested. I was told 1/12 hours but waited 3 1/2 hours. Pleasant atmosphere overall good experience.

Good experience

Fazio is the ultimate professional! Been going to him for years - thanks Fazio. :-)

Cameron does a great job. He is very professional and regardless how busy he might be he covers all questions with his customers.

Courteous and attentive customer service

Great service! On time, reasonable, and responsive.

First class service from Anthony and the entire Lexus staff.