The front passenger censor fell inside the bumper. I took my car to a auto shop. Shop owner said bumper had been replaced and censor had been glued to hold in place My technician said my warranty would not Cover this Issue. I asked to speak to her manager who said Lexus would absolutely fix This as it should have been detected before L/CERTIFIED. The manager couldn’t have been nicer or more helpful. He is the kind of employee you want representing Lexus.

David is good service adviser. Maybe Lexus could be a little quicker on supplying the parts.

David is my Service Rep and he was OUTSTANDING! He followed up with part 2 of my service needs to ensure I wasn't driving too far before fixing. Then he got me a rental as the service was going to take longer than one would care to wait. Not to mention friendly yet professional. THANK YOU DAVID!!!!

Everything was as it should be . Absolutely no complaints.

Well done

Excellent service

I was switched from the service technician assigned for my service appointment after he did not meet me at the time arranged, the new technician did a very good job in helping to what started off asa one star to a much better experience

Always great service by Do! Thank you!

Excellent staff with top shelf personalities.

Took my vehicle in for its 30K scheduled maintenance. Every issue was addressed without delay or question with 100% satisfaction, professionalism and courtesy. Kudos to the entire service team. Thank you.