Have been using Nalley Lexus Roswell exclusively for over 13 years. Purchased LS 460 and recently new LS 500 from this dealership. Service and support from Will Gallagher and more recently Jim Roberts have been outstanding. Do need to find resolution to recent safety recall ( low pressure fuel pump failures) as the concern affects my vehicle usage on longer trips.

We had a wonderful experience with Sal and the management at Nalley. They did a great job taking care of us, and we are enjoying our new vehicle.

Great service

The experience, as usual, was great. No surprises, on time and thorough. Mo was extremely helpful. I would never go anywhere else for service.

Service rep was outstanding.

Excellent service!

Service was excellent. Technician was courteous. Explained service performed that day. I was very satisfied.

Didn’t have to wait too long for work. Was able to “social distance”.

Service rep kept me updated and informed.

Service advisor was prompt, actual service was appropriately described and performed as planned. Great precautions were taken during the covid pandemic. This is the service level I would expect from Lexus.