Jordan is awesome. I usually have David Fazio and was nervous returning by not having him there. Jordan picked up where David left off.

The automotive problem was immediately identified and the required part was ordered. I was loaned a beautiful car while my car was being serviced.I have one complaint that I shared with the manager I was very unhappy that the corroded wires were not recognized when I had a major service on the car a month ago. I don’t go under the hood of my car I rely on the service department to recognize potential problems. This is why I bring my car to a Lexus dealership and pay top dollar for services because I want my car to be taken care of!!!!!

This was a great visit. I was greeted warmly with a pleasant smile and approach by my consultant. The items were explained and I like the email that comes directly to my inbox for me to select options for work.

The check in process was smooth and easy for my service. Will was a great help in looking for a coupon for my service thank goodness because the pricing was very high. I had to postpone one of the services needed because it was going to be an additional $450 on top of $700 for a total $1250!! Crazy.Also, I have to make a second trip because the service team for got to change the battery in my fob which I had paid for otherwise I would just go buy a battery.

Appreciated the Quick Look at my car and provision of a loaner vehicle during the repair.

Quick and good information

my service advisor Jordan provided excellent service and kept me inform on what needed to be done. Overall experience at the dealership was good and much improved from previous visits.

Usual great service

I was well taken care of.

This was the best car buying experience.