The VIP service in my circumstance would have helped.

Though we received a callback notice which was really a sales call from the security firm for Lexus, the service provider and department were excellent and made up for a call that was not necessary. I expect more from Lexus. If it’s a recall, then it should be darned important.

Great experience.

As always,Jim Roberts always does a great job handling any and all situations.

Great customer service

This was my first visit to this facility and David did a great job getting me to where I needed to be and getting me a loaner vehicle to drive while the work was being performed.

Good work and service. It was nice to get a free loaner. Will treats me well and keeps me informed.

Your service department always does a great job, starting with our advisor Brandi Maday. She is knowledgeable, caring, and always on time, having a loaner vehicle available when needed. Good job!

Excellent service and very fast.

Fast, friendly service.