Brandy does an excellent job, communicates frequently and has great personality. She makes the Nalley Lexus team proud.

Great staff and service as always.

I can always count on Mohamed Barry to ensure I get great service thanks

Got the notice that I had a recall on my GS F, so made the appointment for 9am, got several reminders on phone, got there at 8:55am, told the greeter that I had a 9am appointment, very friendly, and was told to wait inside. About 9:25, I went up to a service advisor, asked about my appointment and why the long wait. She apologized and said I didn’t have an appointment on the system somehow. She quickly got me a ride to a rental car company since they were out of loaners. Barely made it to my 10am appointment at my office. First interaction with Lexus service, so was slightly disappointed given all the great comments from friends that raves over Lexus’ service. Hopefully that was a fluke.

The service was fine. The wash Job could have been better.

As always within a couple of min of pulling into the service bay I was greeted & asked if I had a service appt, guided to the snack bar & within another 2 min was greeted by my service mgr. He explained everything involved with a 30,000 mi chkup, applied for a courtesy car but also told me he would have vehicle ready in 2-2 1/2 hrs. I waited & was on my way in 2 1/2 hrs. Excellent service. Thank you.

Excellent

Great

Excellent service

The service was excellent