We bought the car because of Hassan’s persistence and willingness to listen to our price constraints. We did buy a new battery the day we brought the car home as it was old and no longer keeping a charge. And, the CD player showed a Code 3 when we were trying to eject a disk. The CARFAX shows that a new radio was just installed before the sale, so a glitch like this makes us wonder whether the new radio unit was a remanufactured one. We did get it working again but wish the radio unit itself was warrantied. As the radio was recently installed, does it have a warranty?
Christain
•
Feb 20, 2019
5.0/5
5.0/5
Great customer service and fairly quick waiting times. The waiting rooms and the espresso machine are fantastic.
Maureen
•
Feb 20, 2019
5.0/5
5.0/5
Excellent service! Friendly service advisor! Comfortable waiting space.
Yvonne
•
Feb 19, 2019
5.0/5
5.0/5
It is always a pleasure to visit Nelly for our service. Pam is so special that we drive from Columbus to use y’all.
Frances
•
Feb 19, 2019
5.0/5
5.0/5
Stephen Klamon is the person at Nalley Lexus who helped me buy my car. Steven was extremely knowledgeable, helpful and patient. He had a good working relationship with the people in all areas of your dealership. I was in the service business in banking for many years, and Stephen is the kind of person I would enthusiastically hire as an employee. I will happily refer people to your dealership and especially to Stephen Klamon.
Eben
•
Feb 19, 2019
5.0/5
5.0/5
I have dealt with many dealerships in my car purchases. Nalley’s has the best Service Department versus Cadillac, Porsche, & Corvette . Every customer should have Mr.Do Pak as their service consultant! Thank you, Eben Williams, Jr.
William
•
Feb 19, 2019
5.0/5
5.0/5
Enjoy working with Brandi. She is also so helpful and trust her judgement.
Amy
•
Feb 19, 2019
5.0/5
5.0/5
Such a wonderful customer service experience every time I take my car for routine maintenance.
Willis
•
Feb 19, 2019
5.0/5
5.0/5
Everyone was super friendly and accommodating. Eric was very professional and I felt very important. So glad I went with Nalley of Roswell. I would highly recommend them!!
We bought the car because of Hassan’s persistence and willingness to listen to our price constraints. We did buy a new battery the day we brought the car home as it was old and no longer keeping a charge. And, the CD player showed a Code 3 when we were trying to eject a disk. The CARFAX shows that a new radio was just installed before the sale, so a glitch like this makes us wonder whether the new radio unit was a remanufactured one. We did get it working again but wish the radio unit itself was warrantied. As the radio was recently installed, does it have a warranty?
Christain
•
Feb 20, 2019
5.0/5
5.0/5
Great customer service and fairly quick waiting times. The waiting rooms and the espresso machine are fantastic.
Maureen
•
Feb 20, 2019
5.0/5
5.0/5
Excellent service! Friendly service advisor! Comfortable waiting space.
Yvonne
•
Feb 19, 2019
5.0/5
5.0/5
It is always a pleasure to visit Nelly for our service. Pam is so special that we drive from Columbus to use y’all.
Frances
•
Feb 19, 2019
5.0/5
5.0/5
Stephen Klamon is the person at Nalley Lexus who helped me buy my car. Steven was extremely knowledgeable, helpful and patient. He had a good working relationship with the people in all areas of your dealership. I was in the service business in banking for many years, and Stephen is the kind of person I would enthusiastically hire as an employee. I will happily refer people to your dealership and especially to Stephen Klamon.
Eben
•
Feb 19, 2019
5.0/5
5.0/5
I have dealt with many dealerships in my car purchases. Nalley’s has the best Service Department versus Cadillac, Porsche, & Corvette . Every customer should have Mr.Do Pak as their service consultant! Thank you, Eben Williams, Jr.
William
•
Feb 19, 2019
5.0/5
5.0/5
Enjoy working with Brandi. She is also so helpful and trust her judgement.
Amy
•
Feb 19, 2019
5.0/5
5.0/5
Such a wonderful customer service experience every time I take my car for routine maintenance.
Willis
•
Feb 19, 2019
5.0/5
5.0/5
Everyone was super friendly and accommodating. Eric was very professional and I felt very important. So glad I went with Nalley of Roswell. I would highly recommend them!!